Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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It's actually pretty easy to use and the customer support is really responsive.
Hello,
Thanks so much for sharing your thoughts! It's great to hear you're finding Gelato user-friendly and that our support team has been helpful. Should you need anything as you continue using our platform, just give us a shout.
Best regards,
Bart
Gelato Support Team
easy to use, Very thought through UI
Hello,
Thank you for your review! We're glad to hear that you find Gelato easy to use and appreciate the user interface. If you have any suggestions or need assistance, please don't hesitate to reach out.
We're here to help,
Bart
Gelato Support Team
Great experience overall. The products are of a great quality, logistics is efficient and customer support is reactive.
Hello,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you're satisfied with the quality of our products, efficient logistics and customer support. If you ever have questions, need assistance, or want to share more feedback, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Really easy app to use, very competitive on pricing for a UK based store. Definitely worth a look, I changed my original suppler after hearing a podcast about this company, then doing my own research.
Hello,
That's fantastic to hear! We're glad you find Gelato easy to use and competitive on pricing for your UK-based store. If you ever need support or have any questions, feel free to reach out.
Thank you for choosing Gelato,
Bartosz
Gelato Support Team
Print quality second to none. Super easy to navigate and add new products and I say that as a complete novice!
The biggest thing though is the resources available to help grow your business and the exceptional, responsive customer service team.
Hello,
Thank you for your fantastic feedback! We're thrilled to hear that you find our print quality exceptional and our platform easy to navigate, especially as a newcomer. We aim to provide valuable resources and responsive customer service, so it's rewarding to know that these aspects are making a positive impact. If you ever have more insights or suggestions, feel free to share.
Happy printing and growing your business,
Bartosz
Gelato Support Team
very easy to use and navigate
Hi,
Thank you so much for taking the time to leave the 5-star review! We're available 24/7 if you need any assistance.
Best regards,
Michal
Gelato Support Team
I am loving the simplicity of this app so far. I am in the middle of bringing all my designs to the Gelato platform and do a relaunch, and I am really enjoying working with it. Lets go Lets go :) :)
Hi there,
Thank you for sharing your feedback! It's great to hear that you find our platform user-friendly and simple to use - we're glad to be able to support your business.
If you ever have any questions, please don't hesitate to reach out, we're available 24/7 to help you make the most of your experience.
Kind regards,
Kyle
Easy to work and assume productivity
Hi there,
Thank you for your review of Gelato. We appreciate your feedback on the ease of use and are committed to providing a seamless experience for our users. If there's anything we can do please don't hesitate to reach out.
Kind regards,
Kyle
I just started using Gelato for my new Print on Demand online store.
I ordered a sample T-shirt and when I received it there were two white marks which I reported but did not ask for a refund.
Gelato immediately sent me a free replacement and re-assured me that they would take away my concern to prevent future recurrence.
I would recommend Gelato for this reason.
Hello,
Thank you for sharing your positive experience with Gelato! We're glad to hear that our team responded promptly and took proactive steps to address your concern. If you ever need further assistance or have more feedback, feel free to reach out.
We appreciate your recommendation,
Bartosz
Gelato Support Team
so far so good, just testing it out, love how it easy to use, would recommend it
Hi,
Thank you for your positive review! We're glad to hear that you find Gelato easy to use. We appreciate your recommendation and hope your testing continues to go smoothly. If you have any questions or need assistance, we're here to help. Thank you for choosing Gelato!
Best regards,
Michal
Gelato Support Team