Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

July 12, 2024

Rápidas entregas, produto com qualidade e facilidade na plataforma....falta só eu começar a vender mais :)

Allprint
Portugal
5 months using the app
Gelato replied July 13, 2024

Olá,

Muito obrigado pela sua avaliação positiva. Ficamos contentes em saber que você está satisfeito com a rapidez das entregas, a qualidade dos produtos e a facilidade de uso da nossa plataforma.

Esperamos que suas vendas cresçam rapidamente. Se precisar de qualquer assistência ou tiver dúvidas, não hesite em nos contatar. Estamos aqui para apoiar o sucesso do seu negócio.

Atenciosamente,

Michal
Gelato Support Team

June 9, 2024

Easy of uploading to my store is amazing

Mulloys Printing
United States
1 day using the app
Gelato replied June 11, 2024

Hello,

Thank you for your feedback! We're glad to hear that you found the product design process so easy. If you have any questions or need assistance, we're here to help!

Best regards,
Bart
Gelato Support Team

March 14, 2024

I would like to be able to create a product though on my phone.

Elizabeths works
United States
3 months using the app
Gelato replied March 16, 2024

Hello Elizabeth,

Thank you for your positive feedback! Currently, our advanced design functions are available via the web platform. However, we appreciate your feedback about designing directly from your phone, and we'll definitely consider this for future improvements.

Thanks for recommending Gelato,
Bart
Gelato Support Team

May 16, 2024

This is an excellent print on demand integration for Shopify. Well done!

Galaxy74
United States
2 days using the app
Gelato replied May 18, 2024

Hello there,

Thank you for your feedback! We're glad to hear that you find our print-on-demand integration excellent. We strive to provide a seamless experience for Shopify users like you. If you ever have any questions or need assistance, please don't hesitate to reach out to us.

Best regards,

Michal
Gelato Support Team

Edited April 18, 2024

Overall, I’m satisfied with Gelato and would recommend it to fellow creators looking for a reliable print-on-demand service.

Elites Ware
Philippines
About 2 months using the app
Gelato replied April 18, 2024

Hello,

Thank you for your enthusiastic feedback! We're thrilled to hear that you find Gelato's platform helpful for expanding your online business globally. We're here to support you as you continue to grow and reach new customers worldwide.

Best regards,
Bart
Gelato Support Team

February 1, 2024

I am very happy with Gelato. The customer service is far above what can be expected! Highly recommended.

Everyday Art
Norway
6 months using the app
Gelato replied February 3, 2024

Hello,

Thank you so much for your wonderful review! We're delighted to hear that you're very happy with Gelato and your recommendation means a lot to us!

If you ever need anything or have any questions, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

February 19, 2024

Good website and support information to get you started

Arty Images Posters & Prints
United Kingdom
3 months using the app
Gelato replied February 21, 2024

Hi there,

Thanks for taking the time to leave the 5-star review! We're glad to hear that you've found our website and support helpful with your onboarding, and are thrilled to be part of your journey.

We're available to support you anytime it's needed.

Kind regards,
Kyle

January 25, 2024

Love this service. So easy to upload designs and put them on a wide variety of merch.

Hope Wear Clothing
United States
About 1 month using the app
Gelato replied January 26, 2024

Hello,

We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team

May 8, 2024

Easy to set up. Worldwide options and excellent catalog of items.

The Butterfly Nomad EU
Portugal
11 days using the app
Gelato replied May 9, 2024

Hi,

Thank you for sharing your positive experience with Gelato! We're pleased to hear that you found the setup process easy and that you appreciate our wide range of worldwide options and catalog of items. Simplifying the setup and offering a diverse selection are essential aspects of our service, and we're glad they met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way.

Best regards,

Michal
Gelato Support Team

April 1, 2024

So far things have gone well. Easy to use and production is fast.

Dapper Products
United States
2 months using the app
Gelato replied April 3, 2024

Hello,

Thanks for sharing your experience! We're delighted to hear that Gelato has been easy to use for you and that you appreciate the swift production. If there's anything we can do to enhance your experience further, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team