Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

May 30, 2024

great so far, sometimes slow- but that's OK :)

Organic Disaster
Australia
12 days using the app
Gelato replied June 1, 2024

Hello,

Thank you for your positive review! We're glad to hear that you are having a great experience overall. We appreciate your patience regarding occasional slowdowns and are continuously working to improve our service speed.

Best regards,

Michal
Gelato Support Team

April 3, 2024

Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.

JŮNI
France
Over 1 year using the app
Gelato replied April 4, 2024

Salut,

Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.

Cordialement,
Bart
Gelato Support Team

November 20, 2024

awesome

CKC Convenient Shop
Philippines
20 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review.

If there's anything else we can assist you with, please reach out to us via apifeedback@gelato.com

Best regards,

Michal
Gelato Support Team

February 5, 2024

easy app to use. Very user friendly

Rootedeeply
United States
10 months using the app
Gelato replied February 7, 2024

Hello,

We're delighted to hear that you find our app easy to use and user-friendly! If you have any questions or need further assistance, don't hesitate to reach out to us.

We're here to help,
Bartosz
Gelato Support Team

January 7, 2024

Great customer service from Gelato and so far, all my orders went very well. I recommend!

WEST CROSS RANCH
France
3 months using the app
Gelato replied January 8, 2024

Hello,

Thank you for recommending Gelato! We're thrilled to hear that you've had a positive experience with our customer service and that your orders have been smooth. If you ever have more feedback or questions, feel free to reach out.

Happy printing and selling,
Bartosz
Gelato Support Team

December 2, 2023

I Love it, the perfect amount of options and everything works Great!!

Artabuild
Spain
24 days using the app
Gelato replied December 4, 2023

Hello,

We're delighted to hear that you love Gelato! Providing a seamless experience and a variety of options is what we strive for. If you ever have more feedback or need assistance with anything, don't hesitate to reach out.

We appreciate your support, and happy creating,
Bartosz
Gelato Support Team

May 16, 2024

awesome app

passionaviation777
Italy
5 months using the app
Gelato replied May 18, 2024

Hi,

Thank you for your great review! We're delighted to hear that you find our app awesome. Your feedback motivates us to keep improving and providing the best service possible. If you have any questions or need assistance, please don't hesitate to reach out.

Best regards,

Michal
Gelato Support Team

April 8, 2024

The ease of the website to the quality of the t-shirts is top notch!

Locklyn
United States
6 months using the app
Gelato replied April 10, 2024

Hello,

Thank you for your feedback! We're delighted that you find our website easy to use and appreciate the quality of our t-shirts. If you have any further comments or questions, feel free to reach out. We're here to ensure your experience with Gelato remains top-notch.

Best regards,
Bart
Gelato Support Team

February 29, 2024

Very easy to use. Good experience overall

GotGame
United Kingdom
3 months using the app
Gelato replied March 2, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Best regards,
Bart
Gelato Support Team

June 1, 2024

It is great

Frosty Funnies
United States
3 months using the app
Gelato replied June 2, 2024

Hello,

Thank you for your feedback! We're glad to know you had a great experience with Gelato. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Bart
Gelato Support Team