Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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I really like the simplistic functionality of this app. I would recommend it to anyone aspiring to establish themselves as a serious entrepreneur.
Hi,
Thank you for your fantastic review! We're happy to hear that you appreciate the simplistic functionality of our Shopify app. It's wonderful to know that it's been a valuable tool in your entrepreneurial journey. Should you or anyone you know have any questions or need assistance, please feel free to reach out – we're here to support you. We appreciate your recommendation and look forward to being part of your continued success.
Best regards,
Michal
Gelato Support Team
The interface is very easy to navigate through and is well structured
Hello,
Thank you for your positive feedback! Gelato aims to provide a user-friendly experience, and it's great to hear that you find the interface easy to navigate. If you have any further comments or suggestions, feel free to share.
Happy printing,
Bartosz
Gelato Support Team
EASY SIMPLE GOOD
Hi,
Thank you so much for your kind review! We're glad to hear that you found our Shopify app easy to use and straightforward. Our goal is to provide a seamless experience, and we're delighted that you found it to be so. Should you ever need any assistance or have questions, please don't hesitate to reach out. We're here to help ensure your experience remains positive and hassle-free.
Best regards,
Michal
Gelato Support Team
Best POD platform by far. Unbeatable customer service and support.
Hello,
Thank you so much for your kind words! We're thrilled to hear that you find Gelato to be the best POD platform with unbeatable customer service and support. If you ever have more feedback or any questions in the future, feel free to reach out. We're here to help and support your printing needs.
Happy printing,
Bartosz
Gelato Support Team
Well organized and user friendly.
Hello,
Thanks so much for sharing your experience and the 5-star review! Our team is available 24/7 if there's anything we can support with.
Kind regards,
Bart
Gelato Support Team
Everything I love is in Gelato!
Hi there,
Thank you for your wonderful feedback! We're thrilled to hear that you are loving the experience with Gelato.
If you ever have any questions or need assistance, please don't hesitate to reach out - we're here to support.
Kind regards,
Kyle
The best POD app I've used for sure.
Hello,
Thank you so much for your feedback! We're glad to hear you're enjoying our app. If you have any questions or need assistance, feel free to reach out.
Best regards,
Bart
Gelato Support Team
Great experience, thank you so much!
Hi,
Thank you for your wonderful review! We're glad to hear that you had a great experience using our Shopify app. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should you have any questions or need further assistance, please don't hesitate to reach out – we're here to help. Thank you for choosing Gelato, and we look forward to continuing to serve you.
Best regards,
Michal
Gelato Support Team
I'm just one week into doing my first ever POD online biz using Gelato and Spotify, and so far everything is going smoothly, and any questions I've had there are plenty of FAQ articles and tutorials to help me. And better yet, if I can't find the answer I use the 24/7 Live Person Support Chat system that Gelato provides, which has been a major help each time I've used it. I'm creating my products and I'm gearing up to start marketing and selling them online. I have Positive Hopes and Expectations to have excellent success with my business, thanks to Gelato.
Hello,
That's fantastic to hear! We're thrilled you're having a smooth experience and finding our support helpful. Best of luck with your POD business, and if you ever have more questions or need assistance, feel free to reach out.
Here's to your success,
Bartosz
Gelato Support Team
Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.
Hi,
Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further.
Best regards,
Michal
Gelato Support Team