Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

May 20, 2024

I would recommend this app cause it really helps first timers like myself

My Store
United States
About 2 hours using the app
Gelato replied May 24, 2024

Hi,

Thank you for your wonderful review! We're thrilled to hear that Gelato has been helpful for you as a first-time user. Your recommendation means a lot to us. If you have any questions or need further assistance, we're always here to help. Thank you for choosing Gelato.

Kind regards,

Michal
Gelato Support Team

April 12, 2024

easy to connect my personalized product to the store!

MysticMeadow Mercantile
United States
3 months using the app
Gelato replied April 14, 2024

Hello,

Thanks for sharing your experience! We're pleased to hear that you found it easy to connect personalized products to your store using Gelato. If you ever need assistance or have any questions, our customer service team is here to help.

Best regards,
Bart
Gelato Support Team

April 14, 2024

Very easy to use and well worth the money

Eternal Apparel
United States
15 days using the app
Gelato replied April 16, 2024

Hello,

We're delighted to hear that you find Gelato easy to use and a valuable investment! Your satisfaction is important to us, and we're here to assist you every step of the way. If you have any questions or need support, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

April 20, 2024

Estoy empezando, pero la integración con Shopify me parece muy fácil teniendo en cuenta que no tengo mucha experiencia con webs.

SideralFate
Spain
3 months using the app
Gelato replied April 22, 2024

Hola,

Nos encanta saber que la integración de Shopify es fácil para ti al comenzar tu viaje con Gelato. Nuestro objetivo es hacer que el proceso sea lo más sencillo posible, por lo que es fantástico saber que ha tenido un buen comienzo. Recuerde, nuestro equipo de soporte siempre está aquí para ayudarlo si tiene alguna pregunta o necesita ayuda en el camino.

Atentamente,
Bart
Gelato Support Team

November 23, 2023

Very good quality prints. Fastest delivery! I switched from another supplier in no time! Great work.

Smoke Threadz
Canada
About 1 month using the app
Gelato replied November 28, 2023

Hello,

We're delighted to hear that you're impressed with the quality of prints and the speedy delivery at Gelato! It's fantastic that the transition from your previous supplier was smooth. If you have any further feedback or questions, feel free to let us know.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

March 15, 2024

it's really perfect !

JERSY
United Kingdom
About 1 year using the app
Gelato replied March 16, 2024

Hello,

Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.

Happy creating,
Bart
Gelato Support Team

April 6, 2024

Great Platform

Randoma Prints
Egypt
7 months using the app
Gelato replied April 8, 2024

Hello,

Thank you for your positive feedback. We're delighted to hear that you find Gelato to be a great platform. Providing an excellent user experience is our top priority, and we're pleased to know that we've met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you.

Best regards,

Michal
Gelato Support Team

November 28, 2023

great service, quality products and printing. Am very happy.

Working Class Dero
New Zealand
5 months using the app
Gelato replied November 30, 2023

Hello,

We're thrilled to hear that you're happy with our service, products, and printing quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support. If you have any further questions or if there's anything we can assist you with, don't hesitate to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

January 16, 2024

Thanks a lot for great service

Art House Fashion
United States
7 months using the app
Gelato replied January 17, 2024

Hello,

Thank you for your feedback! We're glad to hear that you are happy with our service and integration with Shopify. If you have any more insights or suggestions, feel free to share.

Warm regards,
Michal
Gelato Support Team

November 20, 2024

Great printing on demand website highly recomend

SteezTees
United States
3 days using the app
Gelato replied November 22, 2024

Hello,

Thank you for your review! We’re glad to hear that our service is meeting your expectations. Your recommendation means a lot, and we’re here to support you as you grow your business.

Kind regards,
Bart
Gelato Support Team