Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient design process, and seamless Shopify integration. It's praised for its high-quality print-on-demand services, fast shipping, and competitive pricing. The excellent customer service, customization options, and automatic order processing are also highly valued. Merchants also commend its global reach, commitment to sustainability, and helpful design tools for business growth.

February 24, 2024

Easy and fun to use!

Please just add stickers

Happycactusmom
United States
2 months using the app
Gelato replied February 27, 2024

Hello,

Thank you for your feedback! We're excited to hear that you find Gelato easy and enjoyable to use. Your suggestion about adding stickers to our product offerings is appreciated.

If you have any other ideas or need assistance, feel free to reach out.

Kind regards,
Bart
Gelato Support Team

January 2, 2024

Really easy app to use, very competitive on pricing for a UK based store. Definitely worth a look, I changed my original suppler after hearing a podcast about this company, then doing my own research.

Hobbster
United Kingdom
2 months using the app
Gelato replied January 4, 2024

Hello,

That's fantastic to hear! We're glad you find Gelato easy to use and competitive on pricing for your UK-based store. If you ever need support or have any questions, feel free to reach out.

Thank you for choosing Gelato,
Bartosz
Gelato Support Team

February 12, 2024

Always deliver well for me

Game Yarns
United Kingdom
Over 2 years using the app
Gelato replied February 13, 2024

Hi there,

Thank you for sharing your feedback with us! We're delighted to hear that the production and delivery experience is consistently smooth. If there's ever anything you need, we're available 24/7.

Kind regards,
Kyle

January 6, 2024

really easy to use, once you understand what everything does, it makes a lot more sense.

American Trash
United States
About 2 months using the app
Gelato replied January 8, 2024

Hi,

Thank you so much for sharing your 5-star review! We're glad to hear that you found our platform easy to use. We understand that navigating new tools can sometimes feel overwhelming, but we're glad that once you grasped the concept, everything became more clear and understandable. If you ever need any further assistance or have any questions, please don't hesitate to reach out to our customer support team.
Best regards,
Michal
Customer Support Team

April 8, 2024

The ease of the website to the quality of the t-shirts is top notch!

Locklyn
United States
5 months using the app
Gelato replied April 10, 2024

Hello,

Thank you for your feedback! We're delighted that you find our website easy to use and appreciate the quality of our t-shirts. If you have any further comments or questions, feel free to reach out. We're here to ensure your experience with Gelato remains top-notch.

Best regards,
Bart
Gelato Support Team

February 29, 2024

Easy to use design, great quality products - very happy

MilfClub Underwear
United Kingdom
24 days using the app
Gelato replied March 2, 2024

Hello,

We're thrilled to hear that you're happy with our service and product quality! If there's anything specific you'd like to share or if you have any suggestions for improvement, feel free to let us know. Your feedback is valuable, and we appreciate your support.

Thank you for choosing Gelato,
Bart
Gelato Support Team

January 5, 2024

Super user friendly and convenient to use the dashboard. Integration between Shopify and Gelato is a one click step

MurderedBMWGxng
United Kingdom
3 months using the app
Gelato replied January 8, 2024

Hello,

Thank you for your kind words! We're delighted to hear that you find Gelato user-friendly and that the Shopify integration has been smooth for you. If you have any more feedback or questions, feel free to reach out.

Happy printing,
Bartosz
Gelato Support Team

February 26, 2024

Amazing POD app and services indeed…#abstrakjsnc

Abstrakjsnc
United States
11 months using the app
Gelato replied February 28, 2024

Hello,

Thank you for the positive feedback! If you ever need assistance, please feel free to reach out. Our team is available 24/7 to ensure your experience stays exceptional.

Best regards,

Bart
Gelato Support Team

April 3, 2024

Easy to use, easy to understand. Fast delivery, etc. Recommended!

Trendspanarna.se
Sweden
12 days using the app
Gelato replied April 5, 2024

Hello,

Thank you for recommending Gelato! We're delighted to hear that you find our platform easy to use. If you ever have more feedback or need assistance, feel free to reach out.

Best regards,
Bart
Gelato Support Team

March 15, 2024

it's really perfect !

JERSY
United Kingdom
About 1 year using the app
Gelato replied March 16, 2024

Hello,

Thank you for sharing your experience! We're glad to hear that you're satisfied with Gelato. If you ever need assistance or have questions, feel free to reach out.

Happy creating,
Bart
Gelato Support Team