Reviews (1,089)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.

August 24, 2024

Fluidité incroyable. Peut être juste ajouter plus de maquettes

FrenchAussie
France
15 minutes using the app
Gelato replied August 28, 2024

Bonjour,

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous trouviez notre plateforme fluide. Nous prenons note de votre suggestion d'ajouter plus de maquettes et travaillerons à améliorer notre offre. N'hésitez pas à nous faire part de toute autre idée ou besoin.

Cordialement,

Michal
Gelato Support Team

January 27, 2024

Gelato has great customer service and a super easy to use interface! I trust their products will be wonderful.

Sacro Swag
United States
2 days using the app
Gelato replied January 28, 2024

Hello,

Thank you for the fantastic 5-star review! We're thrilled to hear you value our customer service and user-friendly interface. Your trust in our products is truly appreciated. If there's anything you require or any way we can improve your experience, please feel free to reach out.

We appreciate your support,
Bart
Gelato Support Team

January 18, 2024

Great app, great customer service, great prices.

MyMovieMug
Netherlands
5 months using the app
Gelato replied January 20, 2024

Hello,

Thank you for the 5-star review! We're glad to hear that you've had a positive experience with our customer service and our Shopify app. If you ever have more feedback or questions, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

February 1, 2024

Nice intuitive experience

Stik Wid It
Germany
8 days using the app
Gelato replied February 3, 2024

Hello,

Thank you for your kind words! We're thrilled to hear you're having a nice and intuitive experience with our app. Remember, our team is here around the clock should you ever need any assistance.

Best regards,
Bart
Gelato Support Team

January 16, 2024

fantastica, mi ci sto trovando molto bene

Eligraf
Italy
4 months using the app
Gelato replied January 17, 2024

Ciao,
Grazie mille per le tue gentili parole! Siamo entusiasti di sapere che trovi la nostra app fantastica e che ti stia trovando bene. Il tuo feedback positivo ci motiva a continuare a migliorare e offrire la migliore esperienza possibile con il nostro Shopify app. Grazie ancora e auguriamo che tu possa continuare a godere della tua esperienza con noi!

Cordiali saluti,
Michal
Gelato Support Team

April 23, 2024

So far so good

Motu-Vita
Australia
16 days using the app
Gelato replied April 25, 2024

Hello,

Thanks for sharing your thoughts! We're glad to hear you're having a positive experience with Gelato. If you have any specific feedback or suggestions for improvement, feel free to let us know.

Best regards,
Bart
Gelato Support Team

March 22, 2024

Great wo - love your program.

Kid-Epics Expressions
United States
29 days using the app
Gelato replied March 25, 2024

Hello,

Thank you so much for taking the time to leave an excellent rating! Our Team is available 24/7 if you even need assistance.

Kind regards,
Bart
Gelato Support Team

March 26, 2024

Very easy to use!

Amanda Igwegbu Art
United Kingdom
2 months using the app
Gelato replied March 28, 2024

Hello Amanda,

We're delighted to hear that you find our app easy to use! If you have any questions or need further assistance, don't hesitate to reach out to us.

We're here to help,
Bart
Gelato Support Team

April 10, 2024

very good

Luke’s 3d print shop
United States
3 months using the app
Gelato replied April 12, 2024

Hi,

Thank you for your review! We strive to provide a seamless experience for our users, and we're pleased to hear that you've had a positive experience. If you ever have any questions, suggestions, or need assistance, feel free to reach out.

Thank you for choosing Gelato!

Michal
Gelato Support Team

January 29, 2024

Fácil de trabalhar. Muito intuitivo e com muitas opções

Printterns
Portugal
9 months using the app
Gelato replied January 31, 2024

Ficamos felizes em saber que você acha o Gelato fácil de trabalhar e intuitivo, com muitas opções. Nossa plataforma é projetada para ser amigável e oferecer uma variedade de recursos para atender às suas necessidades de impressão sob demanda. Se tiver mais alguma dúvida ou precisar de assistência, estamos aqui para ajudar. Obrigado por escolher o Gelato!