Reviews (945)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface and smooth integration with Shopify, which simplifies product and order management. They appreciate the high-quality product output, noting vibrant colors and durable materials that boost customer satisfaction. The global network of print partners is valued for reducing shipping times and costs, especially beneficial for international markets. Merchants also commend the responsive customer support, competitive pricing, and extensive design options for personalization. Additionally, the app's commitment to sustainability aligns well with merchants' brand values, contributing positively to business growth and customer satisfaction.
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Fácil de trabalhar. Muito intuitivo e com muitas opções
Ficamos felizes em saber que você acha o Gelato fácil de trabalhar e intuitivo, com muitas opções. Nossa plataforma é projetada para ser amigável e oferecer uma variedade de recursos para atender às suas necessidades de impressão sob demanda. Se tiver mais alguma dúvida ou precisar de assistência, estamos aqui para ajudar. Obrigado por escolher o Gelato!
We are really happy with Gelato, it totally changed the ballgame for us to be able to sell printed products globally that are produced locally. Great products, customer service and over all functionality. Highly recommended!
Hi,
Thank you for your review. It is very energizing to see that all the work we have invested in building this global print-on-demand platform is now translating into value for you and your customers.
Looking forward to supporting your business and growing together. Please always feel free to reach out directly to me if you have any questions or new ideas.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
perfectamundo !!! gelato should win an award for best business model. i am hoping for big things to come in 2024 for gelato and their customers worldwide. SPACEJET STUDIO director henri dowd was fortunate to discover gelato and this amazing pod cybernetic direct to garment process which is just perfect for artist. gelato puts the life back into creative ecommerce. thankyou genius at work.
Hello,
Thank you so much for your incredibly positive feedback! We're thrilled to be part of your creative journey at SPACEJET STUDIO. It's our aim to provide innovative and efficient solutions for artists and businesses, and your support means the world to us. Here's to a fantastic 2024 filled with creativity, success, and many more amazing creations. If there's ever anything you need or want to share, feel free to reach out.
Wishing you continued success and inspiration,
Bartosz
Gelato Support Team
I ordered a metal print of one of my paintings as a test.
I was shocked at the incredibly low quality.
Colors were very dull.
My greatest fear is that someone would order this product. Fortunately I’m just getting started and no one has placed an order.
I have to assume all the other product of similar quality.
Unfortunately I had to removed the app.
Hi Felix,
We're truly sorry to hear you weren't satisfied with the outcome of the metal print. We'd love to investigate and provide you with a detailed explanation of what occurred, so have reached out directly to gather photos and see where we can further support you.
We really appreciate you providing us this feedback, so we can improve our services moving forward, and deliver the world-class experience for which we strive.
Our support team is available via live chat 24/7 through our website should you need. Please feel free to let us know if there is anything else we can do and we look forward to discussing further.
Best regards,
Kyle
Customer Service Manager
He hecho un primer pedido para ver la calidad y los tiempos de entrega antes de lanzar mi tienda, y he obtenido una taza de muy buena calidad en tan solo tres días. Así que de momento muy contenta.
¡Nos alegra saber que estás contenta con tu primer pedido y la calidad de la taza! Entendemos lo importante que es la calidad del producto y los tiempos de entrega, especialmente al comenzar una tienda. Si tienes más preguntas o necesitas asistencia mientras lanzas tu tienda, estamos aquí para ayudarte. ¡Éxito con tu nueva tienda y esperamos que sea un gran éxito!
A super slick integration. Great support when I had an issue with the order not being processed automatically (user error-nothing to do with Gelato). Very happy so far!
Hello,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that our integration with your platform went smoothly and that our support team was able to assist you quickly and effectively when you encountered an issue.
We appreciate your business and look forward to serving you in the future,
Bartosz
Gelato Support Team
I'm using Gelato to kickstart my idea of on demand T-shirt printing business. So far, I am very satisfied.
Hello,
Thank you for the review!
Great to hear we can be a part of this journey.
Apparel and t-shirts are a great choice, and we also have a limited time offer that may be interesting for you.
If you subscribe now to Gelato+, you will get free shipping on all apparel orders over $25 in Europe, and in the US until the end of year - at no additional cost:
https://www.gelato.com/en-US/plus
In case you'd need any help setting up your Shopify store, our team is available for you 24/7.
Thanks,
Bartosz
Title: "Transforming Creativity into Reality with Gelato: A Jewel of a Service"
As the proud owner of a company that specializes in jewelry, 3D design, wax carving, lost wax casting, sand casting, smelting and forging, laser engraving, sublimation, and not to mention, vlogging and streaming about our crafts, finding a reliable and high-quality print-on-demand service has always been a significant part of our business model. I am thrilled to share my exceptional experience with Gelato: Print on Demand, which has not only met but exceeded my expectations in every aspect of service.
From the moment I decided to partner with Gelato, the difference in quality and service was palpable. Their easy-to-use platform allowed me to effortlessly upload my custom designs, which range from intricate jewelry patterns to detailed 3D models for casting. The variety of products available for printing is remarkable, providing me with countless opportunities to expand my product line and creativity.
The quality of the printed products has been consistently outstanding. Whether it was a detailed laser engraving design for a piece of jewelry or a vibrant sublimation print for our merchandising, Gelato delivered with precision and brilliance. The colors are vivid, the lines sharp, and the final product always reflects the high standard of our brand.
One of the most impressive aspects of working with Gelato has been their fulfillment speed and global reach. My products are printed and shipped efficiently to customers worldwide, significantly reducing delivery times and enhancing customer satisfaction. This global network has allowed my business to scale in ways I hadn't imagined, reaching new markets and audiences with ease.
Moreover, Gelato's commitment to sustainability aligns perfectly with our brand's values. Knowing that our products are printed on demand, reducing waste, and using eco-friendly materials whenever possible, gives me and my customers peace of mind.
The customer service team at Gelato deserves a special mention. They are knowledgeable, responsive, and genuinely invested in the success of my projects. Whenever I had a question or needed assistance, their team was there to provide support, ensuring that my experience was seamless from start to finish.
Using Gelato has not only streamlined our production process but has also provided us with the flexibility to experiment with new designs and products without the risk of overstocking. This partnership has been instrumental in our growth, allowing us to focus on what we do best - creating unique and beautiful pieces of art.
In summary, my experience with Gelato: Print on Demand has been nothing short of fantastic. Their platform has provided me with the tools and services necessary to bring my creative visions to life and deliver them to a global audience. I highly recommend Gelato to any creative professional or business owner looking to elevate their product offering and scale their operations. Gelato is not just a print-on-demand service; it's a gateway to realizing your creative potential and transforming your creativity into reality.
Hi there,
Thank you for taking the time to share your fantastic experience with Gelato, and leaving us this review.
We're thrilled that our platform has exceeded your expectations and seamlessly integrated into your workflows, allowing you to quickly upload new designs and help expand your reach, while maintaining efficient delivery times.
We're grateful for your praise of our customer service team and for the recommendation. We look forward to continuing to support your creative endeavors moving forward!
Kind regards,
Kyle
app molto facile da usare, veloce e comoda, utile , semplice . App ben fatta , che ti permette di sbizzarrirti come vuoi...
Salve,
Grazie per la recensione.
Siamo lieti di sapere che l'app funziona bene per voi e ci auguriamo di vedere la vostra attività crescere con noi.
Nel caso in cui avesse bisogno di qualcosa, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7.
Grazie,
Bartosz
Ottima sotto tutti i punti di vista fino ad ora
Siamo felici di sapere che la tua esperienza con Gelato sia stata positiva sotto tutti i punti di vista finora! Continua a sfruttare i nostri servizi e non esitare a contattarci se hai domande o hai bisogno di assistenza. Grazie per essere parte della community di Gelato!