Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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We are really happy with Gelato, it totally changed the ballgame for us to be able to sell printed products globally that are produced locally. Great products, customer service and over all functionality. Highly recommended!
Hi,
Thank you for your review. It is very energizing to see that all the work we have invested in building this global print-on-demand platform is now translating into value for you and your customers.
Looking forward to supporting your business and growing together. Please always feel free to reach out directly to me if you have any questions or new ideas.
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
A super slick integration. Great support when I had an issue with the order not being processed automatically (user error-nothing to do with Gelato). Very happy so far!
Hello,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that our integration with your platform went smoothly and that our support team was able to assist you quickly and effectively when you encountered an issue.
We appreciate your business and look forward to serving you in the future,
Bartosz
Gelato Support Team
I'm using Gelato to kickstart my idea of on demand T-shirt printing business. So far, I am very satisfied.
Hello,
Thank you for the review!
Great to hear we can be a part of this journey.
Apparel and t-shirts are a great choice, and we also have a limited time offer that may be interesting for you.
If you subscribe now to Gelato+, you will get free shipping on all apparel orders over $25 in Europe, and in the US until the end of year - at no additional cost:
https://www.gelato.com/en-US/plus
In case you'd need any help setting up your Shopify store, our team is available for you 24/7.
Thanks,
Bartosz
app molto facile da usare, veloce e comoda, utile , semplice . App ben fatta , che ti permette di sbizzarrirti come vuoi...
Salve,
Grazie per la recensione.
Siamo lieti di sapere che l'app funziona bene per voi e ci auguriamo di vedere la vostra attività crescere con noi.
Nel caso in cui avesse bisogno di qualcosa, il nostro team di assistenza è disponibile 24 ore su 24, 7 giorni su 7.
Grazie,
Bartosz
perfectamundo !!! gelato should win an award for best business model. i am hoping for big things to come in 2024 for gelato and their customers worldwide. SPACEJET STUDIO director henri dowd was fortunate to discover gelato and this amazing pod cybernetic direct to garment process which is just perfect for artist. gelato puts the life back into creative ecommerce. thankyou genius at work.
Hello,
Thank you so much for your incredibly positive feedback! We're thrilled to be part of your creative journey at SPACEJET STUDIO. It's our aim to provide innovative and efficient solutions for artists and businesses, and your support means the world to us. Here's to a fantastic 2024 filled with creativity, success, and many more amazing creations. If there's ever anything you need or want to share, feel free to reach out.
Wishing you continued success and inspiration,
Bartosz
Gelato Support Team
He hecho un primer pedido para ver la calidad y los tiempos de entrega antes de lanzar mi tienda, y he obtenido una taza de muy buena calidad en tan solo tres días. Así que de momento muy contenta.
¡Nos alegra saber que estás contenta con tu primer pedido y la calidad de la taza! Entendemos lo importante que es la calidad del producto y los tiempos de entrega, especialmente al comenzar una tienda. Si tienes más preguntas o necesitas asistencia mientras lanzas tu tienda, estamos aquí para ayudarte. ¡Éxito con tu nueva tienda y esperamos que sea un gran éxito!
The app provides a lot of different features to customize your products and manage them. It is not perfect since it is very young, but for the past couple of weeks (ever since I started using it) it's grown so much so fast.
I got a sample of the thin canvas print and it's pretty good. I expect all of their other products to be of such quality.
Customer outreach is probably what makes Gelato stand out. I've had Alyssa reach out to me and book a 30min call to hear my feedback and help me out with any questions I had. I think it's great that the company is in such an early stage and that users like me can actually take part in shaping the different features and platform.
Hi,
Thank you for your review.
We are inspired by the many entrepreneurs, like you, who are using Gelato to start their business and we appreciate your feedback on making our platform even better!
As you noted, we are expanding our product portfolio and improving our software very rapidly. Just last week we launched wood canvases and brushed aluminum wall art. With this expansion we want to give you better and better cross-sell opportunities.
If you have any additional questions or feature requests please reach out. We welcome any input from our customers.
All the best,
Alyssa
Customer Success
I love my Shopify/Gelato integration! It's helped me to quickly stock my art shop with quality stretched canvas prints of my digital art and original oil paintings at http://www.marcybrennan.com
Hello, thank you for the review.
Great to hear the integration works well, your shop looks ready to get its first sales!
Calendars are definitely a good choice in the current period, so we'll keep fingers crossed for your sales to sky-rocket 🚀
In case you'd need any support, we're here 24/7.
Thanks,
Bartosz
Ottima sotto tutti i punti di vista fino ad ora
Siamo felici di sapere che la tua esperienza con Gelato sia stata positiva sotto tutti i punti di vista finora! Continua a sfruttare i nostri servizi e non esitare a contattarci se hai domande o hai bisogno di assistenza. Grazie per essere parte della community di Gelato!
Works great. And if it happens that any problem occurs, the support team is there to help! Great support!
Hello,
Thank you for your feedback! We're glad to hear that you're having a great experience using Gelato, and that our support team has been helpful in resolving any issues you've encountered.
We're always here to assist you, so please don't hesitate to reach out if you need any further assistance.
Thank you,
Bartosz
Gelato Support Team