Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration with Shopify, noting the high-quality, vibrant prints and durable materials. The responsive customer service and global network contribute to faster shipping and enhanced customer satisfaction. Merchants also value the extensive customization options, competitive pricing, and a wide variety of products that allow for unique offerings. Additional features like product templates and customer editing tools, along with environmental efforts to reduce shipping distances and carbon footprint, are also highlighted positively.
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great service
Hello,
Thank you for the review! Our Team is available 24/7 if you even need assistance.
Best regards,
Bartosz
Gelato Support Team
I'm very happy that I switched to Gelato, from another POD service. Gelato prints locally, which means fast delivery, no customs duty for customers (in most cases) and better tracking.
Hi,
Thank you so much for taking the time to write this review for our Shopify App.
We share the belief that printing locally in 30 countries worldwide is the best way forward for a quicker, more resilient and green customer experience!
Looking forward to supporting your business growth in the future!
Best,
Achille
Achille Mileto
Head of Customer Advocacy
Gelato
It has been quite seamless so thank you all very much. The prices are a bit high to make decent returns but still a fantastic website to use to get into the industry.
Hello,
Thank you for sharing your experience with us. We're glad to hear that you've found the process to be seamless and that you're able to create products easily.
We're doing our best to offer competitive pricing, together with high quality of the products.
Did you know, that with Gelato+ subscriptions you can save even up to 50% of shipping costs?
We hope this is something that will help you to keep your costs low:
https://www.gelato.com/en-US/plus
If there's anything we can do to help improve your experience, please don't hesitate to reach out to us.
Best regards,
Bartosz
Gelato Support Team
It has made it so much easier for me to get my art work and creative ideas out there.
Hello there,
Thank you for your review.
We're happy to hear that our integration has made it easier for you to showcase your artwork and creative ideas. Your success and satisfaction are important to us, and we're here to support your creative journey. If you ever need assistance or have any questions, please don't hesitate to reach out to our customer service team. Thank you for choosing Gelato, and we look forward to being a part of your creative endeavors!
Best regards,
Michal
Gelato Support Team
Gelato simplifies operations for SMEs saving time and money. Quality product production in multiple countries makes such economic sense and reduces our carbon footprint. Gelato support is fast and friendly, and staff have a gift for explaining what could be complex procedures in a readily understandable way. It all adds up to peace of mind for the customer and the shop owner.
Hello,
Thank you for sharing your experience with Gelato! We're thrilled to hear that our platform has been able to simplify operations for your SME. It's fantastic to know that you appreciate our commitment to quality, global production, and environmental responsibility. If you ever need further assistance, don't hesitate to reach out.
We're here to help,
Bartosz
Gelato Support Team
The best in the industry. Shipping and fulfillment is super fast. No customer complaints so far and I hope Gelato will continue to add more product lines
Hello, thank you for your positive review!
We're glad to hear that you're satisfied with our shipping and fulfillment speed and that you haven't received any customer complaints. We're constantly working to expand our product line and offer more options to our customers, so stay tuned for updates! If you have any suggestions for specific products you'd like to see, feel free to let us know.
Thanks for choosing Gelato,
Bartosz
Gelato Support Team
I have to admit that I was a bit reluctant, but it is simple and works wonders.
I miss more products and variations, but for some basic stuff, it is perfect!
Hello,
We appreciate your honesty, and we're glad to hear that our platform has exceeded your expectations. We understand your desire for more product options and variations, and we're constantly working to expand our offerings to meet the needs of our users. Your feedback is valuable to us as we continue to improve and enhance our services. If you have any specific suggestions or requests, please feel free to share them with us.
Thank you for your support and for choosing Gelato for your printing needs,
Bartosz
Gelato Support Team
Fast Delivery, Fast Customer Support, Great Products and excellent support. Definitely a recommendation for POD Shops.
Thank you very much for your review! Our team has been happy to support you in your growth so far and we look forward to being there for you 24/7 as you continue to scale your personalized products. Best wishes, Alyssa
The best print on demand app I've used to date. Easy to use, great product choices and terrific 24/7 customer support. Exactly what we needed!
Hi Gage, thanks so much for the review. We're very glad to hear your thoughts on the ease of use, the products and our customer support team - we'll be sure to pass on your feedback! Kind regards, Kyle.
Great products, fast shipping and easy to navigatør in the app and website.
I am a newbie in the print on demand business, and Gelato makes it easy!
Hello,
Thank you for taking the time to share your experience with Gelato! We're delighted to hear that you find our products great, the shipping fast, and our platform easy to navigate. It's fantastic to have you on board, and we're here to support you on your print-on-demand journey. If you ever have any questions or need assistance, feel free to reach out.
Happy printing,
Bartosz
Gelato Support Team