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Gelato: カスタムオンデマンド印刷製品の作成と販売
Gelatoは、世界のクリエイターに現地生産型の物流ネットワークを提供しております。世界中の人とアイデアをつなぐグローバルな製品を創り出す世界のクリエーター。私たちと一緒にクリエイティビティに息を吹き込み ー そしてビジネスへ。
- 現地生産: 世界33カ国で現地生産を行っています
- サスティナビリティ: 現地生産を徹底し、二酸化炭素排出量を削減させています
- 150種類以上のカスタム製品: 印象的な仕上がりの高品質な製品を取り揃えております
- ハイライト
- アメリカのビジネスに人気
- 最新テーマに対応
言語
ドイツ語、 英語、 スペイン語、 フランス語、 イタリア語、 ノルウェー語、と スウェーデン語
このアプリは日本語に翻訳されていません
連携対象システム・アプリ
チェックアウト, Etsy, WooCommerce, Wix, Squarespace価格設定
Free
無料インストール
印刷（販売）した分だけのお支払い
Gelato+
$24 /月
または$239/年で17%お得
印刷（販売）した分だけのお支払い
Gelato Gold
$119 /月
または$1,185/年で17%お得
印刷（販売）した分だけのお支払い
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
レビュー (1,108)
easy to use
Hi,
Thank you for your 5-star review! We're glad to hear that you found our platform easy to use. Your satisfaction is important to us, and we'll continue to strive for a seamless user experience.
Thank you again for choosing Gelato.
Kind regards,
Michal
Gelato Support Team
Great customer service, so far so good!
Hi there,
Thank you for your review! We’re glad to hear you’ve had a positive experience with our customer service. If there’s anything else we can assist you with, feel free to reach out anytime.
Kind regards,
Bart
Gelato Support Team
My clients are very happy with the prints they recieve. Fast shipping worldwide. Great support and comunication.
Hello,
Thank you so much for your fantastic review! We're happy to hear that your clients are happy with the prints, and that you're satisfied with our fast worldwide shipping. Providing great support and maintaining clear communication is very important to us, and we're glad it’s making a positive impact on your experience. It's our goal to ensure both you and your clients continue to receive high-quality products and services. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to working with you again!
Best regards,
Michal
Gelato Support Team
A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:
"Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions."
This has happened way too many times this year. It is very frustrating because I am a Gelato+ user, and I have thousands of orders monthly, so I am unable to check the tracking of every single order on a daily basis! I check when my customer complains that they never received an order, or when an order is late and hasn't been shipped.
I also had to close one my sales channel due to late shipping from Gelato. They would delay, delay and when the customer requested to cancel the order (on that platform they receive refund immediately if there is no tracking yet) Gelato would then issue a tracking number almost immediately, and mark as "shipped", so I ended up shipping hundreds of products for my customers out of my pocket, because Gelato claimed it was shipped (just because they created a label- but never actually shipped).
I received so many negative reviews for "I never received my product" Seller never shipped my order", that I decided to close the entire shop on that platform.
Customer service quality has been declining pretty fast. I t used to be a good POD service, but I am transitioning to another POD company due these issues I've experienced lately.
Hi there,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.
Your feedback is very important to us, and we’ve reached out with the steps we’ve already taken to improve. We hope to have the opportunity to show you what the usual experience with Gelato will be like moving forward.
Best regards,
Bart
Gelato Support Team
Veldig enkel å bruke og god kvalitet på produktene som ble levert.
Hei,
Tusen takk for den flotte tilbakemeldingen! Vi er glade for å høre at du synes Gelato er enkel å bruke, og at du er fornøyd med kvaliteten på produktene.
Ta gjerne kontakt hvis du har spørsmål eller trenger hjelp i fremtiden.
Vennlig hilsen,
Andrzej
Gelato Support Team
サポート
オンデマンド印刷に関するご質問にはGelatoがお答えいたします。
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