Gelato: Print on Demand

Gelato.com offers a seamless way to print high-quality products globally. The network of local printers ensures fast delivery, reduced carbon footprint, and lower shipping costs. Whether for business or personal projects, Gelato provides exceptional print-on-demand services with excellent customer quality. The platform is user-friendly, integrates with e-commerce stores, and guarantees ...

I agree with the bad reviews. The customer service is quite terrible. Our customers wouldn't receive their orders and Gelato refuses to refund them referring to their "refund" policy. One order got cancelled because they were missing one size of a T-Shirt. However, instead of refunding the order to our credit card, they gave us a credit note on account that is not being used when orders are ...

Terrible unacceptable absolute no-go experiences with Gelato, continued!! ‍
Gelato platform / system is full of bugs, nothing works properly, constant hazzles, loss of effort+time!
Processes not well thought out, misleading claims
Dev team does NOT understand how to properly implement features, NO clue how to nail safe test before release
CS (Customer Support) most of times NOT aware of all those ...

A warning to my fellow sellers:

Hidden Price Hikes and Broken Trust: Why I'm changing from Gelato

I’ve been a loyal customer of Gelato for several years, but my frustrations with this company have steadily grown, and this latest issue is the final straw.

While Gelato is quick to send emails announcing price reductions, they’ve hidden significant price increases from customers. Both products I ...

Gelato has integrated seamlessly with my business and added the element of print on demand to my artwork so I can now bring my designs to my audience in fun new ways! It was intuitive to set up, easy to figure out, takes the stress out of print on demand, shipping, and fulfillment, and I’ve enjoyed working with the customizable options! 100% recommend!