主要圖片圖庫
Print on demand for your ecommerce business
Gelato simplifies producing and delivering high-quality products to your customers. With local production, you can easily expand into new markets, enhance customer satisfaction, and support a more sustainable planet. Products are made nearby and delivered quickly, helping you grow your business with ease.
- Access a global network of local producers
- Software tools to help you scale with ease
- 24/7 customer support, so you can feel reach us anywhere, anytime
- 特色
- 廣受美國商家愛用
- 可與最新佈景主題搭配使用
語言
德文、 英文、 西班牙文、 法文、 義大利文、 挪威文，以及 瑞典文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
結帳頁面, Etsy, WooCommerce, Wix, Amazon, Squarespace定價
Gelato Free
免費安裝
Pay for what you print
- Print on demand for global creators
- Hundreds of products to design and sell
Gelato+
$24 /月
或每年 $239，可省 17% 的費用
Pay for what you print
- Up to 10% off products
- Download premium mock-ups
- Design tools
- + more
Gelato+ Gold
$119 /月
或每年 $1,185，可省 17% 的費用
Pay for what you print
- Up to 15% off products
- Support to move your products to Gelato
- Automate personalised product workflows
- Everything in Gelato+
- +more
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評價 (1,126)
Whoever designed this user experience, needs to go back to thier last job, feeding Monkeys.
Everytime I log into this PIG of a system, it takes an hour to find how to get my products.
How the hell to people put up with this junk is beyond me.
Hello,
We’re sorry to hear about your experience and appreciate your feedback. We strive to make our user experience as seamless as possible and are constantly working to improve. If you’re open to it, we’d love to hear more about your concerns so we can address them directly. Please feel free to reach out to our support team at apifeedback@gelato.com
Best regards,
Michal
Gelato Support Team
easy to use
Hi,
Thank you for your 5-star review! We're glad to hear that you found our platform easy to use. Your satisfaction is important to us, and we'll continue to strive for a seamless user experience.
Thank you again for choosing Gelato.
Kind regards,
Michal
Gelato Support Team
Great customer service, so far so good!
Hi there,
Thank you for your review! We’re glad to hear you’ve had a positive experience with our customer service. If there’s anything else we can assist you with, feel free to reach out anytime.
Kind regards,
Bart
Gelato Support Team
My clients are very happy with the prints they recieve. Fast shipping worldwide. Great support and comunication.
Hello,
Thank you so much for your fantastic review! We're happy to hear that your clients are happy with the prints, and that you're satisfied with our fast worldwide shipping. Providing great support and maintaining clear communication is very important to us, and we're glad it’s making a positive impact on your experience. It's our goal to ensure both you and your clients continue to receive high-quality products and services. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to working with you again!
Best regards,
Michal
Gelato Support Team
A lot of times, Gelato's printing partners print the shipping label but never actually ship the package, and when you bring the issue to their attention they reply with a copy and paste:
"Unfortunately, in this particular case, I will not be able to process a refund/reprint as it has been more than 30 days since the order was supposed to be delivered. Please let us know if you have any questions."
This has happened way too many times this year. It is very frustrating because I am a Gelato+ user, and I have thousands of orders monthly, so I am unable to check the tracking of every single order on a daily basis! I check when my customer complains that they never received an order, or when an order is late and hasn't been shipped.
I also had to close one my sales channel due to late shipping from Gelato. They would delay, delay and when the customer requested to cancel the order (on that platform they receive refund immediately if there is no tracking yet) Gelato would then issue a tracking number almost immediately, and mark as "shipped", so I ended up shipping hundreds of products for my customers out of my pocket, because Gelato claimed it was shipped (just because they created a label- but never actually shipped).
I received so many negative reviews for "I never received my product" Seller never shipped my order", that I decided to close the entire shop on that platform.
Customer service quality has been declining pretty fast. I t used to be a good POD service, but I am transitioning to another POD company due these issues I've experienced lately.
Hi there,
Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience, as we understand these challenges impacted your business.
Your feedback is very important to us, and we’ve reached out with the steps we’ve already taken to improve. We hope to have the opportunity to show you what the usual experience with Gelato will be like moving forward.
Best regards,
Bart
Gelato Support Team
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