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Amazing app and service thank you very much for your support provided during the early stages of the app
Very good App, the support from the team there is amazing. Highly recommend. Nothing is too much for them. Beautifully crafted pages.
Many thanks.
Chris
I tested both Pagefly and Gempages quite carefully. Gempages is easier and quicker to use. Both tools have chat support.
Gempages support quite well, they answered almost 24/7 and their code team are quite helpful when you need something special (I use Advance package) after 3 months, I am still happy with my choice
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!
Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!
WOW! Two years ago I walked away from Shopify because as a designer, page customisation was non-existant unless you knew CSS. Having been asked to specifically use Shopify by a client I was dreading it. What can I say about GEM PAGES. It is the best thing since sliced bread and I can now design and produce my own layouts EASILY. It is a total game-changer and deserves an award for solving a massive problem that Shopify had. Love It.
Great app, and great support for people like me who are often lost while creating a website :) :) :)
Great app to kick start building your asap website with drag and drop features and helpful support standing by to assist.
In English : Thank you, thank you, thank you, etc. ! ... For your professionalism, your responsiveness and above all your availability! We suffered a bug after downloading a Shopify application to integrate it into our store... And after that, our customers could no longer "add to cart" or "pay now"; very big problem, especially during this Christmas period!... Having then built our shop with GempPages, we contacted support during the night and they answered us at 8:30 am; on a Saturday morning! And throughout the day, we were able to exchange with a single contact and with the help of a translator and with a copy by email sent for each exchange, so they intervened and succeeded in finding and repairing the code. ****
It happened due to a CSS code conflict with the theme. And their technology allowed to add custom code to fix the theme code.
**** While the error did not come from their application, they managed and in record time to:
- Find the corrupted code - To solve the technical problem. The intervention did not cause any damage to our shop, because a full backup was duly made beforehand. In addition, a request for access to your settings has been requested beforehand. Another very big thank you to Letty, who accompanied us throughout the incident. Duration of the intervention: 4h00
Reactivated: ++++
Chatbot: Human Service: Free - As of 12/11/2022 Peterson Maquinghen - CEO of FranceMains SAS
www.francemains.fr contact@francemains.com 100% Made in France non-food multi-product sale for professionals, (B2B). In French : Merci, merci, merci, etc. ! ...Pour votre professionnalisme, votre réactivé et surtout votre disponibilité ! Nous avons subit un bug après avoir téléchargé une application de Shopify pour l'intégré à notre boutique... Et après à cela, nos clients ne pouvaient plus ni "ajouter au panier", ni "payer maintenant" ; très gros problème, surtout en cette période de noël !... Ayant alors construit notre boutique avec GempPages, nous avons contactés le support dans la nuit et ils nous ont répondu dès 8h30 ; un samedi matin ! Et durant toute la journée, nous avons pu échangé avec un interlocuteur unique et à l'aide d'un traducteur et avec une copie par mail envoyé pour chaque échanges, ils sont donc intervenu et ont réussis à retrouver et réparer le code. ****
C'est arrivé en raison d'un conflit de code CSS avec le thème. Et leur technologie à permis d'ajouter un code personnalisé pour corriger le code du thème.
**** Tandis que l'erreur ne venait pas de leur application, il ont réussi et en un temps record à :
- Retrouver le code corrompu - À résoudre le problème technique. L'intervention n'a causé aucun dommages à notre boutique, car une sauvegarde complète à été dûment effectué au préalable. De plus une demande d'accès à vos paramètres vous ait demandé au préalable. Encore un très grand merci à Letty, qui nous a accompagnée tout au long de l'incident. Durée de l'intervention : 4h00
Réactivé : ++++
Chatbot : Humain Service : Gratuit En date du 12/11/2022 Peterson Maquinghen - PDG de FranceMains SAS
www.francemains.fr contact@francemains.com Vente multi-produits non alimentaires 100% Made in France à destination des professionnels, (B2B).
Hey there! We are extremely happy to hear that GemPages has helped you to create great-looking pages and blogs and that you found the perfect blend of features and the functions required. Thank you so much for sharing your feedback and leaving us a review. Also, glad to hear that support agent (Letty) was there to help you get familar with GemPages.
I'll be sharing this with the entire team. We appreciate your love and support.
Best,
GemPages Team
easy to use, great customer service. helped me built a beautiful website. would recommend it
23/03/01 update
customer service is always so helpful with problem solving!!
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.
Cindy | GemPages Customer Success Team
I rebuilt my whole store using GemPages. Should tell you how powerful the tool is, also the quick support at the bottom-right is out of this world. Can't tell if they are underrated and don't have many people asking them questions since they answer so fast. Nevertheless, this app is A MUST.
Will soon see if all the designing pays out *coughs* money *coughs*
I switched from Zipify to Gempages and the switch was easy! The price is unbeatable for adding 3 stores and support is amazing. They address any questions quickly and thoughtfully. The app made making additional pages to my store seamless. Landing pages were a breeze as well! Thanks for such a awesome app!