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The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.
great support and easy to use, highly recommend for anyone who is looking for a easy page and professional builder
We've used alot of page builders, however, GemPages is the BEST! There are so many templates, apps and ways to customize all the pages. The support team is also amazing, as they're able to provide further customization (within their ability). They have been able to custom code some of our pages, which saves us money from having to install shopify apps. The team is extremely responsive and helps us fix any glitches as well! Highly recommend!
The support crew has honestly been the best app help I've ever gotten. :) They were quick and incredibly knowledgable. I feel that most support help has tiers of people you deal with and I spend a good 15-30 minutes explaining to the problem to someone who most likely doesn't know how to fix it but is just relaying to another person. 5/5 for this app!
Definately one of the best, if not the best page builder. I use it for all my shopify stores, great features and superb customer service!
Most valuable app in this app store, I swear. Built half of my website with GemPages with no coding experience. Gem Pages has a few quirks with the way it works but ANYTIME I run into trouble I can always depend on their amazing customer service team to help me solve the issue. One of the most worthwhile subscriptions I pay every month, im so grateful this app exists!
I am on the paid version, so far it is user-friendly and there's always support after hours ( I think their support is based in the Philippines) The best time to reach them for support is nighttime in the USA. My biggest issue is when they are supposed to be saved, there were a few times it didn't and I had to back track and waste more time. I'm not sure when this happens but I've had to hit Save every time I made a small change while working on the page to avoid it from happening again. I would love to love this app. Will change this if support can reach out and give me an explanation.
Great features and great support.
Saves me hours of coding and allows me to focus on other tasks.
I have been using it for over a year and have no major errors.
Also, one time I had an error that I couldn't solve myself, but they took care of it right away.
I was able to receive small messages from them and they were very reassuring.
GemPages is next level! It's incredibly user-friendly, allowing me to build half my website without any coding experience. While it has a few quirks, the amazing customer service team is always quick to help resolve any issues. One of the most worthwhile subscriptions.
The application is simply perfect! Customer service is always very fast when we need help