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Waste of time....I'm so mad I spent so much time to make it work. The basics like moving images around or even Ctrl+Z on hotkeys don't work XD you cant lock layers (rows) so when trying to click on things you just have all these pop-ups of underlying layers, you cant work. no one answeres in customer service...im just going to hire a developer, less hassle
Hi there, Leah from GemPages support here
I have reviewed your conversation with my team and see that Janie replied to you in less than an hour on the same day but see no response back. I would like to say sorry if our response did not arrive for any reason.
For the image moving issue, you can easily move it around if it's put in a row element. To make sure if you need any further support from us to use GemPages easily, I have sent a personal email to you. Hope to hear from you, friend :slightly_smiling_face:
Left code behind after I uninstalled and support has ignored me when I contacted them to ask how to get rid of it. Tired of Shopify apps being allowed to do this.
HONESTLY SHITTIEST SUPPORT I HAVE SEEN IT'S WORSE THAN A CHATBOT !!
Hello Vanlife-Store,
We’re truly sorry for the frustration you experienced and for how this support interaction came across. We understand how disappointing that can be.
Our team has already shared a solution with you, and we kindly ask that you review it when you have a moment to see if it meets your expectations. If you have any further questions or concerns, please feel free to reach out via live chat for quicker assistance, or email us anytime and we’ll be happy to help.
Best regards,
Auri
GemPages Customer Support Manager
I can't make designs with my phone, so 1 Star because it's not working, first make the app available and then push it to store guys....
Hi Pro-Fit Golf,
It's Auri, GemPages Customer Support Manager.
1st of all, I'm very sorry for the unpleasant experience.
I have seen that you contacted us a couple of days ago about the code conflict, and our CS team was able to assist you on that.
I have also sent you a message to support you further if you have any other inquiries.
I'm looking forward to supporting you further.
All the best,
Auri
GemPages Customer Support Manager
