Rezensionen (5.019)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 22. Mai 2020

It started off great! NOW A NIGHTMARE stay away. The platform is full of bugs and doesn't update correctly and has caused me to shut down my website NEVER HAD A ISSUE WITH ANYONE LIKE THIS!

CRANN
Irland
9 monate mit der App
8. Februar 2020

5 stars for a good builder but -2 stars for poor customer relations.

Good app, but seems to be under new management and the new management is not very accommodating. I signed up last year and liked the app. But then when doing some construction on the site recently, the app was inadvertently deleted. Well, turns out they have increased pricing since I installed it before and they are not willing ...

ILOVEYOUPASSITON
Kanada
5 monate mit der App
12. März 2024

The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.

Canbra Prints
Australien
5 monate mit der App
GEMCOMMERCE CO., LTD hat geantwortet 15. März 2024

Dear Canbra Prints,

We sincerely apologize for the inconvenience you experienced with our chat support service.

We understand that waiting for a response can be frustrating, ...

21. März 2018

Janie was the only helpful person. Spoke with Chris and he gave me the wrong information which wasted my time.

There seems to be a HUGE time difference because I have been up for 2 nights talking to the support staff on the changes that needed to be made. Staff doesn't get back to you until 11pm my time.

Thankfully Janie figured out my issues and completed what I needed to have done. Without ...

Alex Skeffington
Kanada
5 monate mit der App
9. Januar 2023

They used to be better,

but as the company grows, they don't tend to personal issues.

I think this is more tailored toward smaller businesses as they can lack on support when it is most needed sometimes.

Overall good interface.

UK SwirlySwiss®
Vereinigte Staaten
3 monate mit der App
GEMCOMMERCE CO., LTD hat geantwortet 11. Januar 2023

Thank you for your time and honesty, your opinion is valued greatly. We are prioritizing the issue you're facing with our app, and our team is already working actively to ...

Bearbeitet am 30. Januar 2020

The support is quite slow.. hopefully the support line can respond to your issues faster. Can be very confusing to set up as there is much tutorials

vibrantglo
Vereinigtes Königreich
3 monate mit der App
21. März 2024

Not integrated with Shopify. There's always an issue that comes up, for example I just found out that from android there was a bug with the cta button which was huge. The preview doesn't work. I recommend you to use a Shopify pre built theme instead.

BPG Radiocomunicazioni Srl
Italien
2 monate mit der App
28. August 2019

Love the app but support is not as advertised. They clam a 20min response and "instant" on the advanced plan but neither pan out. Waiting 3+ hrs just for install help across multiple domains.

DIODog
Vereinigte Staaten
Etwa 2 monate mit der App
Bearbeitet am 9. Mai 2023

Updated review. I ultimately got a refund, rightfully, because I uninstalled the application days before the billing cycle and i got billed "accidentally" as I was told. Never the less support was better.

Gold Ami
Australien
Etwa 2 monate mit der App
GEMCOMMERCE CO., LTD hat geantwortet 24. April 2023

Dear Gold Ami,

Thank you for your valuable feedback and we are truly sorry for the recent billing incident you encountered. Allow me to clarify the situation again.

With ...

2. Oktober 2023

I recently gave Gem Pages a whirl, primarily to assist in creating ad landing pages. At first glance, the app seemed promising, but as I delved deeper, I noticed that the effort required to design a landing page here was quite akin to constructing a custom page using Shopify's theme builder sections. Given the similarity in workload, I wasn't entirely convinced to invest more time into it.

Where ...

Empire Skate
Neuseeland
Etwa 2 monate mit der App
GEMCOMMERCE CO., LTD hat geantwortet 4. Oktober 2023

Thank you for trying GemPages and seeing its potential for the landing pages. We have noted your observations on the design effort and we are constantly improving our ...