Rezensionen (5.019)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
8. Februar 2021

Very useful app. It has some bugs but nothing terrible. The only major drawback is the customer support.
They reply late, they are going on vacation or being out of office all the time. Some of them don't know how to help you. That happened with me. I gave it another shot with another employee and they helped me just fine. The first one just said: "I am sure you can easily build your pages again" ...

Face Theory
Vereinigtes Königreich
Etwa 2 monate mit der App
GEMCOMMERCE CO., LTD hat geantwortet 8. Februar 2021

Thank you for your feedback!

We're happy to hear that you find GemPages helpful for building your pages, but really sorry to hear that you have got a not good experience with ...

22. März 2020

I love this app but for some reason my themes be messing up every time i switch from desktop to phone and its really annoying please fix it asap

Royalty Mobile
Vereinigte Staaten
Etwa 2 monate mit der App
12. Mai 2020

Pretty cool app but didn't liked the costumer care it feels like they almost don't want to help you

Artchu
Israel
Etwa ein monat mit der App
20. März 2021

The app whas not right for me but everyone was very friendly and helpful. I expected a little bit more user friendly. Thank you.

Elka Gate
Niederlande
Etwa ein monat mit der App
GEMCOMMERCE CO., LTD hat geantwortet 22. März 2021

Dear valued customer,

Thank you so much for your constructive feedback. It’s also exactly what we’re working on to improve the customer experience and get the best out of the ...

3. Juni 2020

I used it alot and its a very very good tool! But once you start editing and using it and suppose you manage a few pages, the app starts to lag and it brings alot of pain! Lets hope for an update!!!

The Everything Pro Store
Indien
9 tage mit der App
Bearbeitet am 26. Mai 2020

Hi, we are still waiting for APRIL to resolve the collection display issue which is a obvious bug...
We have 2 other stores using GEMPAGES and there is no problem.. (no big issue i.e.) but we encounter the collection page displaying the wrong product items.. please settle it ASAP for us and as mentioned to APRIL (your support staff), we need to go live tomorrow... Please assist... It may also ...

heartlandfood
Singapur
3 tage mit der App
19. März 2019

I have had some problems with the editor of Gempages that did not work very well on my Lenovo computer. However I did experience great customer service that wanted to help me out with my problems, so that is definitely a plus.

SooSmooth
Dänemark
Etwa eine stunde mit der App
Bearbeitet am 15. März 2017

I came across this app because I submitted a request for help from a Shopify expert with a project for my store. #getshoplaunch responded straight away - unfortunately with a canned response promoting their app.

"Stephi, Thanks for reaching out. In case you want to customize your pages without hiring a developer or designer. Our GemPage is great for you.

We' have launched a Page Builder called ...

Somewhatobsessed
Neuseeland
17 minuten mit der App
Bearbeitet am 20. Oktober 2023

Installed the app to try it. I decided it was not for me. Used the safe uninstall feature that is supposed to remove all the code. It did not work. I still have over a dozen templates, snippets, and so on added to my themes, including my live theme. Support reached out to help the next day, but I did the removal myself to speed up the process.

Canvas by Numbers
Vereinigte Staaten
GEMCOMMERCE CO., LTD hat geantwortet 19. Oktober 2023

Dear Francisco,

We apologize for the inconvenience you experienced with our app's safe uninstallation. This was not our intention, and we understand your frustration. Rest ...