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Amazing app! It helps me to be so much more creative and flexible on how I want my page to look like! Contact Support is absolutely the best! This guys know what they doing!
Updated review. I ultimately got a refund, rightfully, because I uninstalled the application days before the billing cycle and i got billed "accidentally" as I was told. Never the less support was better.
Dear Gold Ami,
Thank you for your valuable feedback and we are truly sorry for the recent billing incident you encountered. Allow me to clarify the situation again.
With regards to any third-party subscriptions on Shopify, the most effective way to terminate a billing cycle is to uninstall the app so Shopify can recognize the user's desire to no longer utilize the app and cancel the next billing cycle. It is essential to point out that GemPages does not have any power concerning one's billing cycle and Shopify is solely responsible for managing all billing cycles. As said, since you are still being charged even after you have uninstalled the app, we are more than willing to process the refund for the unused billing cycle.
Please kindly follow the instructions of your support team and feel free to let us know if you have any other questions or concerns.
Thank you!
Thomas | GemPages Customer Success Team
Great app for all users. I am new in this business and GemPages works great for me. Great looking templates and very easy drag & drop Home and product pages.
Love the app but support is not as advertised. They clam a 20min response and "instant" on the advanced plan but neither pan out. Waiting 3+ hrs just for install help across multiple domains.
Gem pages is great! The best way to get the layout you want without coding skills. Beautiful optimization and highly customizable. This app is everything with tons of support.
Great app, really cool with a réactivé support
Extremely helpful team! As soon as you have a problem they jump on board straight away. Great communication and all round fantastic!
5 stars without hesitating !
The customer service is so efficient and happy to help, it is pretty amazing.
They helped us many times very kindly.
Very good app to create pages, and the customer support is awesome! Highly recommended! a must have app!
Best Support Team, Great Support. Wonderful tool. Highly recommended it.
Best Tool For lending page from any other third-party app. Go for it.