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I need to remove all the code for your plugin, it's too bad, he keeps slowing down my page and the worst part is that I can't find your code, it's a disaster for my site!
Hi there!
Thank you for sharing your valuable feedback with us and we are truly sorry for the recent experience you had with GemPages.
Rest assured that our support team is always ready to help you with this request so feel free to drop a message via the chat channel or you can reply to the email that our support team is going to send you shortly.
Looking forward to hearing from you soon.
Thank you!
Thomas | GemPages Customer Success Manager
We recently started using this app. It has so many features and is allowing us to make a great-looking site. The customer support is amazing, they are supper responsive and go above and beyond to help with any issues.
Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!
I had some question regarding my plan and I had a very good support from Team! I appreciated the help!
Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!
Feel free to let us know whenever you need assistance!
Bella from Gempages is simply amazing! She exactly understands your tech expectations and solves within hours. Gempages is a flexible and great app to have! Highly recommend :)
Easy to use and GREAT customer service via live chat! This has been a simple way to make my site look more custom.
serieusement cest pas le top surtout pour ce quand vous faite votre page sur ordi et vous vous mettez sur portable tout change rien n'est a la meme place sinon beaucoup d'options mais galere un peu
Excellent drag and drop page builder. I've just started using it and it's actually amazing. I didn't expect it to be that easy, and when I had a problem Janie helped me with video tutorials. Probably my future go to app whenever I'll build a website !
Support is none existent, you cant even pay someone to help such a shame i spent so much time building a site but the last part i had to change to pagefly..
Hi Mate,
We want to extend our sincerest apologies for the delay in our support response. We understand your frustration, and we're truly sorry for any inconvenience this has caused you.
Due to an unexpectedly high volume of customers, our response times have been slower than usual. We want to assure you that this is not the level of service we aim to provide, and we're actively working on resolving this staffing issue to better support our valued customers like you.
While our response time may be temporarily affected, we want to emphasize that we are committed to assisting our customers to the best of our abilities. We appreciate your understanding during this challenging period.
If you have any specific issues or questions you'd like assistance with, please don't hesitate to reach out to us again. We're here to help, and we value your business.
Thank you for your patience, and we look forward to serving you better in the future.
Warm regards,
GemPages Support Team
My issue has been solved within one hour and I am very happy with the new page and the support of gempages.
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
very pleasing app and great customer support very fast and helpful
and fully satisfied in my opinion one of the should have app for any shopify store thank you to much