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NO A/B Testing Feature anymore!
One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages.
How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing!
I'm looking how to migrate to Shogun before next billing date.
Dear Kuzmanov,
This is Auri, a Customer Support at GemPages.
Thank you for sharing your feedback regarding the unavailability of the A/B Testing feature in our V7 platform. I understand how frustrating it must have been for you to search for this functionality, only to find it missing compared to V6.
A/B Testing is an incredibly useful tool for running comparative campaigns, helping users identify the best-performing options. With V7, we introduced an entirely new codebase to support seamless integration with more third-party apps, enhancing user experience. However, this new architecture means that A/B Testing could not be implemented in the same way as in V6.
We take your feedback seriously and will definitely work on it to improve our app better.
Once again, thank you very much for giving us an opportunity to make things better.
Best wishes,
Auri
GemPages Customer Support Manager
Very good support for over a year now, regardless of me using it on the free version and with their latest V7 of the page editor, I am very inclined to start paying to access more features
If I could give 10 stars I would. At 1st I was completely opposed to doing our relaunch on Gempages and read a couple of reviews that were not so positive about there customer service and was very concerned about making the switch. To add to it the designer that actually recommended the app which has nothing to due with Gempages quit on me in the middle of the redesign and I literally just stared at the screen for a couple mins thinking what did I just get myself into. I contacted support and explained my story and the next day I was introduced to Lucas. This angel spent minimum 4-5 hours the week after this happned to me and helped me fix the issues that the original designer messed up and completely opened my eyes to how easy it really is. I can not thank him and every customer service rep that went out of there way to help me launch but also understand the power of what Gempages can do. Ty Ty TY Ty for having such an amazing support staff and again Lucas for making what was an extremely horrible situation to the best outcome possible.
Amazing App, easy to use, and customer support is top notch, I got help from Liam and he went above and beyond anything I could ask for! Thank you guys <3
very good customer service, Pauline help me to fix my page , very professional
Gem Pages has been a fantastic tool for designing custom Shopify pages with ease. The drag-and-drop builder is user-friendly and allows for creative, responsive layouts without needing code. Plus, their support team is incredibly helpful and quick to respond, making the experience even better. Highly recommended for anyone wanting to enhance their store’s design!"
They have always helped me find the proper solution for my pages. Thanks Gem Builder!!!!
Just started using this app but so far so good, the customer support is great!!
Almost done with a website that will put my old one to shame, and saved $1500 in the process.
very helpful customer service. been very happy with gempages.