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The advice they gave me was perfect.
Very good customer support
GemPages is a very user-friendly application. You can easily customize your store without needing a technical background. If you encounter any small issues, their support team can help you resolve them quickly.
5 stars for the kind support team operator Celine
Don't be fooled, you won't be able to downgrade to the free plan once you subscribed. They ask you to delete the app and risk loosing your live-page in order for you to sign up again and select the free tier. Thank you very much
Dear Esteemed Customer,
We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the integrity of the billing system and the awareness of reverting back, we have manually reverted the option back to the Free plan.
We encourage you to reach out to our dedicated Customer Support team for any further assistance you may require.
Thank you for promptly providing your feedback.
Rest assured, we remain dedicated to continuous improvement and will diligently work towards enhancing your overall experience.
Best regards,
GemPages Support Team
The support is really helpful
Recommend. Had a problem with a product page, Withing 20min Anthony helpled me and got my store running again!
Great product and fast customer service!
Muy buena experiencia, el soporte es muy bueno especialmente me ayudo mucho Tom, Daisy y Jane. muchas gracias chicos!
Ellos siempre están disponible para ayudar, y lo mejor de todo es que tienen muy buena disposición y sentido del humor.
Guys ... this is the real deal!
never left an app review after 6 years on shopify, but this one is a 10/10
very comprehensive set of functions, sleek pages, tech support was on live chat and actually helpful! they sort it out rather than passing you to email ticket support (shout out to Mona:) and they're onto something with the ai page builder tools that need a little bit of tweaking but definitely gave me some good head starts.
My only suggestion would be to add a "layers" type field in the left tab of the editor. A few times i struggled to change small sections of background colours or margin sizes because the elements are sometimes tightly overlapped (section/row/product etc) and hard to figure out exactly what needed the edit. I figured it out, but took a little longer than I would have liked.
An excellent page builder overall.