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I like the app for its functionality. I faced a lot of issues with the use of the app which caused a lot of down time on my website. While Chris could do with a stronger support team, he did not hesitate to jump in and navigated the entire solution with me. I appreciated that a lot.
Very useful and user-friendly app, it really helped me improve my store and the support team is just incredible , I really recommend it .
Helped me create a fully custom theme to fit exactly what I wanted, support is there almost 24/7 to help you out if you get into any trouble or have any questions.
Would definitely recommend this app to anyone looking for more tools to build a page from ground up.
This is the third time I've used GemPages to build a Shopify store and I can't rate it highly enough. Really expands your design options and the support is 10/10, always very prompt and super helpful.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We're always happy to give you a hand whenever you need.
Best wishes!
I have tried almost every page builder app in the marketplace. So far, this app has the highest functionality as well as the best user interface. I have also needed support several times and they are always very quick to help me! I recommend this app!
It is convenient and easy to use, and after contacting their customer service when encountering technical problems, the response speed is also very fast, it is worth using and buying
Can't believe I hesitated adding Gempages. A single page saves an equivalent amount of time equal to the monthly fee. When you add in the way this app can help you develop amazing pages far beyond the built-in restrictions of Shopify, this program is worth it's price times 10.
Amazing app, works perfect! Their customer service is so helpful too, helps with my questions so fast.
just spent 1.5hrs with chat support to solve the issue alone. they didn't even trouble shoot the problem correctly and told me I was wrong to then tell me I was right. this was a waste of time. if you are not a coder or web developer this app is difficult if your pages face any issues. however, creating pages are simple, good templates, but if you need any back-end support you have a better shot figuring it out yourself. I've lost revenue because of this and they don't care. there is other alternatives. goodbye to a 2 year customer
Hi Keron,
Thank you so much for your honest review! We're happy to hear that you're satisfied with our product but really sorry to hear that you've a not good experience with the misunderstandings of our support agent then they could not help you as you expect.
I can assure that it does not reflect our intentions and expectations of our staff. We would love the opportunity to reverse your negative experiences and turn it into a positive. We client experience is our highest priority and we want you to feel that.
I've left you an email and looking forward to hearing from you!
James | Customer Success Manager.
Incredible service and fast support!
Always able to help when ever help is needed, will definitely recommend
Thanks for letting us know that your time with us was well-spent. Your words of encouragement are definitely a source of motivation. We'll surely pass your words along to the whole team