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Great customer service. Even if some items or blocks from their app is missing or does not work, the customer help team is there to help!
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
VERY VERY RECOMMENDED APPS
I said that and want to repeat one thousand times because this is not only a very powerful apps for designing your own shopify store but also all about its customer service. My first time ever meet a GSA who spent 2 hours supporting me to use their apps also fixing error from my theme.
Really appreciate Chris, you are my man !
Best Regards,
GemPages is the best builder ever to create a homepage or any pages in your store! I don't see how can make a beautiful shop without this app.
Great landing page builder, highly intuitive framework, and really good customer support if you stumble upon anythig.
A great app overall. There were a few technicalities that I needed help with and their support team is very prompt and thorough.
Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience.
Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.
After 10 hours of using this app I can say it is helpful. The support gets a bonus point because they found my cart button was not working after looking at another issue.
At first I was confused on how to use this app but found out that all my issues were due to user error LOL. It does take a bit of a learning curve as most robust software applications do but once you figure it out it's very great!
The customer service team is very nice and went above and beyond to turn around my experience. I am happy that I decided to give this app another chance and am excited to keep using it.
Thank you Chris and James for all you have done for me I am very grateful :)
Great app and great support team. They really deserve 5 stars!
This app is fairly easy to pick up and the customer service is great. They should more slight adjustments. For example, if I wanted to shift my image over since it appears differently depending on the screen.
Hi,
Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our development teams for further consideration. Your patience is highly appreciated!
If there is anything we can do to improve your rating we'd love the opportunity to try. Please reach out and let us know on live chat or email at support@gempages.help.
Best wishes.
It took me around a day or two to figure things out, I highly suggest starting from templates rather than page from scratch. Like that you will see what are the option and will also see how those are made in terms of structure. If you think something is not possible, reach out to support - you'd be surprised, I reached out to Quinn and within very short period of time he explained me how to enable the changes I wanted and voila! Super happy!
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Quinn will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!