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Excellent support from Gempages team they are always so helpful and willing to assist. Big thank you to Sylvie who has been a huge help to me today :)
Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Support agent (Sylvie) was awesome! I'll surely let him/her know you left us this review!
Thank you so much!
I added this app to my store with the free trial. the optimization you are able to do with the free trial alone is amazing. I had to upgrade for a few bucks a month more because believe me guys its a wonderful website optimizer and is super affordable. I had a few questions and support was there right away to help me optimize even further. the will guide you every step of the way with simple baby steps.
give it a try guys believe me. this app will make your free theme look professional!
Holy crap I wish I had of jumped on Gempages sooner. Took a bit of time setting up the page, but probably the same as a stock Shopify page. But the difference is like chalk and cheese! Plus the support team are awesome
Amazing page builder to customize the home page and product pages. The support is fantastic, they teach you how you can customize the pago and also advise you on the better choice of what you need.
Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!
All the best
an intuitive page builder that gives designs much more flexibility with granular controls. awesome customer support who gives workable solutions within minutes. highly recommend!
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!
Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!
Good Customer Support
We have been using this application for a few weeks now and I must say that it is well done. The best thing we remember about this application is their very responsive support service that is always ready to help us! And for us customer service is the most important thing! Thank you Gempages for the hours of support with you =
The customer service answered and solved my problem in a timely manner, and gempages is very convenient to use.
Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.
This review is a little long but will, hopefully, be of use to those considering GemPages to assist in Shopify store design. Our 21-year-old company was recently put into a position of having to rapidly change shopping cart solutions. We quickly surveyed viable players and settled on Shopify. Once into Shopify, we realized we needed design assistance. Before dropping untold thousands of dollars on a coding shop, we explored available apps to see if we could duplicate the existing site, but in a Shopify environment, in-house. It is there we found GemPages, and what a joy it has been. Seriously. Having decades of experience in man-machine interface design, I can say that this app is one of the most intuitive and well thought out pieces of design software I have experienced. Literally every page-design feature needed to accurately externalize what you envision in your head is provided for in this application. Precise element placement, color control, great imagery reproduction, impressive typography oversight, and on and on. In addition to the ability to adjust different features... is the *manner* in which you can adjust features. For instance, pick at an element border, then slide, and you can adjust margins (or you can make the adjustments numerically). As I said, intuitive. The application is, for the most part, laid out in an easy-to-understand manner. You might have to search for different settings, but they are there. The documentation is well written and covers most of the features and capabilities. Perhaps most compelling has been the Tech Support. This has been a Master Class on how to take care of customers. *Everyone* with whom I have had interactions using the real-time chat feature of the app, regardless of the time of day or night, has been polite, knowledgeable about the product, quick to say, "I don't know, but will find the answer," and very sociable. In order of appearance, to Kenny, Daniel, Mona, Mulz, Tina, Hugh, Johnathan, Bella, and most recently, Jane, you have all been tremendously helpful. I cannot thank you enough.
Thank you very much for such a dedicated feedback!
We created GemPages with one purpose to ease away the pain of page-building and to make this process easier and fun for all Shopify merchants. Therefore, your trust and confidence in us are our most valuable assets and concrete proof of the customer satisfaction that we can deliver.
On top of that, our human factor - the people of GemPages - play a key role in delivering the page-building solution to the people in need. Each of our agents is and always be a trusted companion throughout your journey with GemPages. All of us, too, found our joy and honor in delivering the best experience to our loyal customers like you!
On behalf of the team, thank you very much for choosing us and being a valued customer. We couldn't do it without you!
Nathan | Customer Success Team
GemPages
I tried finding holes in their page builder platform and every question I had, they had a solution. Very well thought out and more powerful than you might imagine.