Reseñas (4.794)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
31 de octubre de 2020

Fantastic customer service! Quick response time and the advisors are very accommodating in finding high quality solutions :)

we-are-root
Reino Unido
9 días usando la aplicación
21 de septiembre de 2022

Best page building app available, Switched over from pagefly and don't regret it at all. Support is quick and always helpful.

Hystar
Estados Unidos
9 días usando la aplicación
GEMCOMMERCE CO., LTD respondió 22 de septiembre de 2022

Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

Fecha de modificación: 25 de abril de 2021

it sucks so much.....I used to like it but now I regret using it. Customer services used to respond very fast but now they are always offline....
the main issue with gem pages is that your live page will not look the same with the page you edited. the spacing, the size...image spending a whole day making the website look good just to find out it all looks messed up on your phone and no matter what you do, it does not change. No one is responding. So you have to turn off your ads, Frustrating. Beyond disappointing. Recommend you just stick to a paid theme. Gem pages makes your page loading speed slow too.
GUYS, this app has too many glitches. IF you don't want to waste hours of your time just to have stuff not working as the way you set it up, it is depressing.

Akiral
Estados Unidos
9 meses usando la aplicación
GEMCOMMERCE CO., LTD respondió 20 de marzo de 2021

Hi Akiral,

Thank you so much for sharing with us your thoughts on the app and services.

Firstly, I'm so sorry to hear about the incident with your online store as it has affected its normal functions.

However, I'm really happy to know that the issue has been fixed as it's involved with the incompatibility with the added code from Canva.

Regarding the time support, our management team is recruiting more team members from different locations over the world then you'll receive more timely and responsive support shortly.

If you need further assistance from us, don't hesitate to get back to us then we'll figure it out together.

All the best,
James
GemPages Customer Success Manager

8 de julio de 2020

Gempages have very good customer support! It allows you to customize your landing page on the way you want.

Kayak Sail Official
Marruecos
9 días usando la aplicación
24 de abril de 2021

Très très déçu de l'application qui bug tout le temps et le support n'est même pas capable de régler le soucis.
Je vous conseille PageFly Builder

YAM BOUTIQUE
Francia
9 meses usando la aplicación
GEMCOMMERCE CO., LTD respondió 24 de abril de 2021

Hi there,

Thank you so much for sharing with us your thoughts on the app and services.

Firstly, I’m so sorry to hear about the code conflict between the current theme and GemPages.

However, I'm really glad that April has been with you to figure out the solution for the issue.

Regarding the not receiving support via email incident, I'll be working on it and make sure it won't happen in the future.

All the best,
James
GemPages Customer Success Manager

29 de julio de 2020

Gem Pages is awesome. Great support. Happy to have found them! Wish I would have found them before I wasted my money on a theme. Would definitely recommend to anyone choosing a page builder.

ZonePro Barrier Systems
Estados Unidos
9 días usando la aplicación
4 de febrero de 2018

I tried several page building apps before settling on this app. One of the main reasons for choosing this app is that I am familiar with the drag and drop concept. The app is easy to use and when I have found I needed assistance the support could not be faulted
Yes I would recommend the app to a friend.

Orchid Den
Australia
8 meses usando la aplicación
Fecha de modificación: 23 de septiembre de 2018

Absolutely a waste of my time working with this clown. Lot's of promises and no follow through. Chris was more concerned about getting me to post a good review for his crappy app even before he fixed my issues. Which, by the way, he never did fix. Then I saw they completely vanished from the Shopify apps only to reappear again. I deleted it because I've had enough of it. Now looking for another Page Builder app...

Sf Island Mana
Estados Unidos
8 meses usando la aplicación
Fecha de modificación: 29 de mayo de 2023

The app has a decent selection of templates but ended up not needing it. It is a little expensive so I would only recommend for businesses that will use it often.

Teedup Vegan
Estados Unidos
8 meses usando la aplicación
GEMCOMMERCE CO., LTD respondió 28 de mayo de 2023

Hi Teedup Vegan!

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our R&D teams for further consideration. Your patience is highly appreciated!

Thomas | GemPages Customer Success Manager

10 de agosto de 2020

Awesome app, best customer support. Had many doubts but james and april helped me so so much even on Sunday. I must say they are super patient and give fast response! Highly Recommend this app.

Pets Zion
India
9 días usando la aplicación