Reseñas (4.800)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
Fecha de modificación: 11 de febrero de 2020

Great Customer Support & tech staff. Help me within 2 hours***** After i write to the Support team.

Thanks a lot

YaMommy™ my Mommy is the best
Alemania
Alrededor de 1 hora usando la aplicación
Fecha de modificación: 26 de marzo de 2019

Updated Review...
I left this 1-star review because they left the app on my store and caused major problems for me, I then got hassled for about 4 hours this evening through messenger and phone calls...
This included the owners of Gempages slagging off other apps and saying how superior theirs was and everyone else was garbage...
Then they started to insult me personally... calling me an idiot and not a businessman because I refused to play their game...
So this leads me to think how many other 1 star reviews did this shower get before they pressured and harassed reviewers to change their reviews...
They are not nice people... Especially Chris Koh Very Rude Guy...
So to make this perfectly Clear... One Star Review for Your Lousy Customer Service and your Ineptitude in doing what you are contracted to do.
2 days ago I contacted Shopify to remove this garbage and it's still there causing problems, every time I build a page out, the product gets hijacked by Gem, I rectify it, then publish, think everything is ok =, check my site and half my pages are missing. Gem has Hijacked them again... God, I wish I could give ZERO stars...

Ourk9
Estados Unidos
1 día usando la aplicación
17 de marzo de 2021

I used this page to create and customize the product pages and homepage for my store, as the default ones are too simple. It works well and always offers support great. Thanks Gempages.

Tineco EU
RAE de Hong Kong (China)
Alrededor de 1 hora usando la aplicación
28 de enero de 2022

It's an awesome apps, I was using shogun page before. And this is MUCH MORE POWERFUL and MORE FLEXIBLE and MORE EASY , and you can't believe that IT IS AT A LOWER PRICE. It's just too good to be true, but it happens.

NIU Euro Shop
RAE de Hong Kong (China)
39 minutos usando la aplicación
24 de septiembre de 2019

Most of the time, it's hard to get help being in the States. However, if you're up late enough and can catch the team (different time zones), then they're really incredible with support. REALLY incredible. Ann + Janie have been awesome!

resellers-wink-wink-com
Estados Unidos
Alrededor de 7 horas usando la aplicación
29 de marzo de 2017

Amazing application – kind of. The freedom this application gives you in leaps and bounds ahead of Shopify's own page editor especially when you compound it with the features of your already existing theme. HOWEVER, I was never able to reedit any of my custom pages after creating and editing them the first time. They would never load and both Safari and Chrome would practically crash when the application would try to open a page that I had previously edited with GemPage. AKA, unless you plan to make a page and never update it, be prepared to completely trash your page and remake it with any updates.

Exist Collective
Canadá
Alrededor de 3 horas usando la aplicación
13 de marzo de 2020

I was trying to get a really personalized store to be able to integrate into mobile also. truly has been a lifesaver, especially the customer support (Tina has helped me along and has always helped me find a solution). Highly recommended, my store would not look half as good if it were not for this app and its ease off use!

Game Of Tables
Reino Unido
5 minutos usando la aplicación
23 de agosto de 2019

Waste of time....I'm so mad I spent so much time to make it work. The basics like moving images around or even Ctrl+Z on hotkeys don't work XD you cant lock layers (rows) so when trying to click on things you just have all these pop-ups of underlying layers, you cant work. no one answeres in customer service...im just going to hire a developer, less hassle

ClusterFlux, Your Local Fine Jewelers
Canadá
Alrededor de 2 horas usando la aplicación
GEMCOMMERCE CO., LTD respondió 26 de agosto de 2019

Hi there, Leah from GemPages support here

I have reviewed your conversation with my team and see that Janie replied to you in less than an hour on the same day but see no response back. I would like to say sorry if our response did not arrive for any reason.

For the image moving issue, you can easily move it around if it's put in a row element. To make sure if you need any further support from us to use GemPages easily, I have sent a personal email to you. Hope to hear from you, friend :slightly_smiling_face:

19 de marzo de 2019

I have had some problems with the editor of Gempages that did not work very well on my Lenovo computer. However I did experience great customer service that wanted to help me out with my problems, so that is definitely a plus.

SooSmooth
Dinamarca
Alrededor de 1 hora usando la aplicación
20 de junio de 2023

No sirve.. No lo recomiendo.. fake, no lo uses .. es de lo pero. solo me hizo perder mi tiempo , no pierdan su tiempo

EmaChile
Brasil
Alrededor de 1 hora usando la aplicación
GEMCOMMERCE CO., LTD respondió 20 de junio de 2023

Hi Ema!

Thank you for sharing your feedback with us. We are extremely sorry to know that GemPages did not meet your expectations.
Just to let you know, our team always strives for 100% customer satisfaction, and we are always humble to take users’ feedback to improve our product.

With that in mind, we have reached out to you via email to hear more about your suggestions as well as identify any improvement areas that we can make to GemPages.

Thank you and looking forward to hearing from you soon!

Thomas | GemPages Customer Success Manager