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Nice customer support.
Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)
GemPages is a great upgrade to your shopify store in case you are going for a more flexible, more diverse layout of your shop. But then with more possibilities also come more complexities. You can easily get frustrated by the many details that have to be taken in to account. The competence of the support team will clarify a lot, but this always means a delay because one is not that independent as he would wish. Normally they will help you instantly or in a short amount of time, but as they have a lot of customers, on a busy day the answers can delay until a day or more. This in one way is a great signe as it shows that a lot of people trust the possibilities of GemPages, but it means as well that a lot of the clients of the platform are in need of help and assistance because of the complexity.
I would recommend GemPages to people that already have sufficient experience with page builders. If you are a beginner, just be prepared to invest a lot of time because it really is a learning curve. And if something does not work, dont loose to much time but ask the support team as they are a great help and mostly also fast in answering to your requests.
Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.
We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!
If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.
All the best
Very good!!, easy to use and customer service respond very fast. However to get the fifth star, I would prefer a screen shot which show step by step how can I resolve my problems. But it is still very good
Petits problèmes de compatibilité avec le thème shopify, mais support client réactif et efficace ! Permet de construire de belles pages de vente.
Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.
Really pretty great app overall. I've tried all the major page builders. It saved me loads of money I would have spent hiring a programmer. It might take a little bit of time to learn the ropes, but not much, it's intuitive. You don't need coding experience. Doesn't hurt though to understand basic CSS/HTML. I was really pleased once I got up to speed with this app. It can do pretty much any basic edits and styling you want. Only problem I found was it can be a little glitchy. You can find ways around it.
I just wanted to drop a quick note to express my gratitude for the incredible support I've received. Your team is not only super friendly but also incredibly helpful. It made a significant difference in my experience.
I'm looking forward to more features being available on V7 soon. Keep up the fantastic work!
i like this app, takes a bit time to understand it but ones you do, you wil take off. More elements are needed tho. but overall, good one gem page.
Best customer service. So quick, so hands on. The pages look so much better!! I would recommend this app 100 times over.