Avis (4 702)
Affiner
-
Par note
Ken was super helpful in helping me solve my GemPages issues. The staff at GemPages are friendly and are there to assist in making your pages better. Totally recommend! :)
Best responsive and best customer service I've ever seen before. Great page builder. Is simple to configurate, easy to modify.... a great experience. I hope
It’s very helpful. The people over there are amazing. They helped me very well.
Perfect, best customer service they will help for every little details so quickly
I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you
Dear SecretOfTea,
We deeply apologize for the unpleasant experience you have encountered. We recognize that we should have provided more prompt assistance and are working diligently to expedite our support processes.
Your feedback is invaluable, and we are committed to improving our service to better assist you and all our customers.
Should you encounter any difficulties, please do not hesitate to reach out again. Our support team will do their utmost to assist you.
Thank you for your understanding.
Best regards,
GemPages Support Team
Very in-depth and customizable page builder with super helpful support which will assist you with any issues.
They reduced the number of theme sections available. Now if you want more than 20 sections you must pay 59$/month
Dear Valued Customer,
We sincerely apologize for any inconvenience and for the miscommunication regarding the limitation of the Theme Sections. Please reach out to our Customer Support team, and we will gladly assist you in restoring your original section allowance.
We hope this resolves the issue and allows you to continue working seamlessly.
Thank you for your understanding.
Best regards,
GemPages Customer Support Team
Very good service
GemPages makes designing pages so much easier. There's so many features. The best part is their customer service. They've helped us troubleshoot a video issue and were very polite, professional, and knowledgeable in the process. Thank you Anthony, Annie, and Phoebe! We find this Shopify app to be extremely good and would recommend it to anyone looking for an awesome way to easily build their own pages.
Ken was incredibly helpful in guiding me through the setup on my opt-in page. He was patient, knowledgeable, and made the entire process so much easier. I really appreciated his attention to detail and willingness to ensure everything was perfect. Thank you, Ken, for the amazing support!