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April & Bella did an amazing job resolving all the issues I was having. The tech team was very fast and even provided me with videos explaining how I can fix some of the issues. Great app, would recommend.
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. our agents (April & Bella) will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to have more greatful experiences in the future!
Cindy | GemPages Support team
Amazing App! You won't regret it! Fixes every website-related problem you've ever had! Key features: Industry-leading customer service, different hero image crop for mobile and desktop (so each experience looks native), resizing of images (so you can perfectly balance speed and quality of every image), buttons and links anywhere, integration with ReCharge (subscription) and Yotpo (reviews), background images behind buttons (I use a nice gold gradient), and many more!
Great customer service. Had an issue, and Ken was able to solve it very quickly. Fast, efficient, and very professional.
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
I admit, its a little hard to understand at first but they've build the most amazing PAGE BUILDER for SHOPIFY so far. Many things that i thought have been bugs are really related to settings and understanding. My biggest issue was the responsive design which made certain element disappear and not look nice on mobile. Little talk with the Wizards and hey i can control every element one by one and ensure excellent display no matter which device. Once you get the hang its really easy and you can create wonderful looking pages. WAY TO GO ... thanks guys and continue this way
Really easy to use app and great customization options. Any problem or query has been quickly resolved from the team. Would recommend.
Edit - after using this app for many months i have seen new features added and Gempages have still maintained there quick problem solving and helping out if ever anything comes up I'm not sure with! - Would still recommend using this app for great customization
Very practical application with thousands of customization possibilities. The customer service is amazing, they are ready to do anything to help you
Great app to create your shop the exact way you want, a lot of options and way to personalized ! And big thumbs up to the support, really fast and helpful !
It did not take me long to install GemPages, but I could see that it was easy to use for everyone.
Especially for beginners.
Of course I had questions to ask them and I saw that he was super responsive and very dynamic.
I have more than one word to say thank you Janie thank you team for doing such a good job.
Yohan
All software has issues, and this software is no different. However it IS very easy to use and intuitive for non-developers. But as other reviewers have mentioned, the real reason people like this software is because of the awesome support. Chris is VERY responsive, extremely helpful and pleasant and because of this, any issues that crop up are fixed and resolved very quickly. Most Shopify website owners are busy running their businesses and their lives, so ease-of-use and customer support is everything, and Chris is fantastic at that.
Very Good customer service and the designs are great to make your Shopify Store look pro. I have been using for 1 month and it helped me gain a lot of time trust me on this.