Avis (4 789)
Affiner
-
Par note
J'ai utilisé cette application pour mes fiches produits. Une fois les tutoriels visionnés, l'application est simple d'utilisation et rapide pour la création.
I really like this app and nice customer service :) it's honestly the best thing i've ever seen! Very easy to build your landingpage! Highly recommend it!
Honestly since I've installed this app my domain stopped working. A lot of bugs and the customer service is terrible. 0 in depth explanation on how to fix it or how to set up Gempages up from A to Z. Extremely disappointed, which is very surprising considering the fact they got 4.9 stars.
Dear Shay,
We're genuinely sorry to hear about your recent experience, and we apologize for any inconvenience you've faced. We understand that encountering difficulties with your domain can be frustrating. Please note that domain-related issues often fall outside our product's scope, but we did our best to guide you through it.
GemPages can indeed have a learning curve, especially for those new to it, and we appreciate your patience as you navigate its features. Our support team is here to assist you every step of the way, and we're continuously working to improve our product to provide you with a smoother experience.
We hope you'll give GemPages another chance, and we're committed to helping you achieve your goals. Thank you for your feedback, and we look forward to assisting you further.
Best regards,
The GemPages Support Team
Solid page builder but the real gem is the live customer support. The live chat saves me every single day - totally recommend! Kenny in particular is amazing.
This is a great app to make my pages pop and my website look so professional. It took me a little time to get familiar with the format but once I did, it was so easy to create and move templates, etc. Just remember to save your work alot and also in different views....computer, tablet and mobile to make sure they are all optimized. Whenever you make a change save it there before you click to a new view.
Thank you so much for taking the time to write such a thoughtful review. Regarding your concerns, I will pass that along to the team that manages this. We appreciate your patience and will do our best to assist you in resolving this issue.
Please let us know if you have any additional questions, concerns, or comments. Feel free to reach us via email at support@gempages.help or live chat.
Perfect APP to get shopify running and designed to custom needs. especially the help / support from gemapges is outstanding.... can highly recommend it. Letty helped me sort things out, very effiency way.
Thank you for your review! We are so happy that our support agent (Letty) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!
I used this app to build my landing page for my shopify store. I really like how it saves and publishes quickly and also like the support. They got back to me right away during the day on Saturday afternoon. I would also love it if they had support during the evening hours (EST).
Best app ever for its customer service!!!!
Special thank to their cs department!!! Will spread it with my friends!
I'd spent many frustrating hours trying to make my pages look right on multiple devices, and this is the first time ever that I was able to do this using this app without any coding. It requires a little bit of learning in the beginning, but it is much more intuitive than many theme designers. If you get stuck, No sweat, Cindy and other top notch support team are close at hand to guide your way. I used to have to wait several days just to get a simple question answered. Thank you Cindy !
The review app that I was using was not going in correctly with this application and then I messaged Marc from customer service and he was able to help me with that and do some other stuff for me.