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Amazing Support & a Powerful Tool! ⭐⭐⭐⭐⭐
I’m really happy with GemPages Landing Page Builder! The user-friendly interface makes it incredibly easy to create and customize pages with full design flexibility. It’s a great tool for anyone looking to build high-converting pages without needing advanced coding skills.
What impressed me the most, though, was the customer support. I reached out to the support team regarding an issue, and Ken provided exceptional assistance. Not only did they quickly identify and fix the problem, but they also implemented custom adjustments to match my specific needs. The technical team even resolved CSS conflicts and optimized the page layout exactly as I requested.
If you're looking for a powerful page builder with outstanding customer support, I highly recommend GemPages!
It is a great builder, and it is easy to understand how to use it compared with other builders we tried for our store. Also, they have excellent customer support, which tries to find solutions if you stick with some problems.
I love this app, makes customisations so easy! If you encounter some challenges, customer support is always there to assist, I get a feeling of real accountability there, as every support agent I've chatted to has given me the confidence they are on it, and pull in all their best available resources to help fix the issue. For instance, I had an issue with product list, I wanted to mirror my theme settings, they took the layout and design from the theme and created custom code for me to put into my section. Big shoutout to the G.O.A.T - Ken who helped me earlier on this and another issue!
GemPages is an amazing tool! It's super user-friendly and has made designing my Shopify store so much easier. The flexibility and features it offers are top-notch, and the support team is always helpful. Highly recommend it to anyone looking to build a professional and beautiful store!
Highly recommend!
It’s a powerful tool that can bring your product pages to life with excellent styling options.
The support team is incredible—they respond quickly and are always ready to assist with any issues.
Customer Support Representatives indeed work, and won't leave without help, however, it can take much longer for them to reply, but it is worth it.
By the way, could someone give Ken a raise, please?
Dear Veluxe,
This is Auri, the GemPages Customer Support Manager.
I really appreciate your feedback, it will be a huge motivation for our team to continue with our mission.
I have already passed your compliment to Ken, and he is super happy to hear.
If there is any other assistance you will need, please don't hesitate to contact us.
Best wishes,
Auri
GemPages Customer Support Manager
Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.
Gempages is a great product with a lot features that can help you build a great store. The team and the support are also amazing. They helped me resolve my issues with expertise and promptness. Love the team and the product.
I have had the pleasure to be helped by Célia, truly heavens sent. the app itself is a time saver, a great overall app and the customer service in my experience is second to none, even assisting me through the festive season with nothing but patience and kindness. Again i just would like to thank Célia
Great tool, excellent in design customization and responsiveness. The new editor looks amazing, excited to try it out. Support is thorough and very helpful.