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Raising the bar every day. Used the old version for a year or so, it was already miles ahead of all the other builders I have tried. this new 7.0 version is something else. Customer support is also great, sometimes it takes a bit longer to get in touch but they always find a solution, so it is worth the wait. Hats off to the whole organization, keep up the great work guys!
Fantastic support team. Has never let me down!
Feedback for GemPage:
I wanted to share my experience with GemPage, particularly highlighting the exceptional support I received. As someone relatively new to website building, I found myself encountering various challenges along the way. However, the support team at GemPage was always there to lend a helping hand.
Whenever I reached out with a question or encountered an issue, the GemPage support team responded promptly and with expertise. Their guidance was clear, concise, and always led to a resolution. What truly stood out to me was their commitment to ensuring that I not only understood how to address the immediate issue but also how to prevent similar issues in the future.
Moreover, the support team at GemPage went above and beyond by providing personalized assistance tailored to my specific needs. They took the time to understand the intricacies of my project and offered tailored solutions that truly enhanced my website-building experience.
In addition to their technical proficiency, the support team demonstrated a genuine passion for helping customers succeed. Their friendly and patient demeanor made it easy for me to reach out whenever I needed assistance, knowing that I would receive the support I needed to overcome any obstacles.
Overall, the support I received from GemPage was nothing short of outstanding. Their dedication to customer satisfaction and willingness to go the extra mile truly set them apart. I am incredibly grateful for their assistance, which played a significant role in making my website-building journey a smooth and enjoyable one. Thank you to the entire GemPage support team for their exemplary service.
i give this 5 star rate for Kem who sincerely serve me
good customer service
Amazing support, super easy to use. Great for new store owners and veteran ones. Nothing bad to say. Had a support agent fix 3 of my problems in literally 20 minutes. Harry is a fantastic helper.
It may have one of the best customer support services I have seen, not only on a shopify app, but in general on all type of businesses. They really help you personally resolve any kind of problem is it was theirs. Specially Thanks to Tom and Liam that have been helping me.
Excellent support. The moment I heard that I get to keep the sections to use in the "Theme Section" even after I cancel the paid plan, it blew my mind. I don't think I am going to cancel the subscription because Gempages is definitely worth the money.
There are shopify apps and then there is Gempages, they have completely separated themselves from the competition with a friendly easy interface and a customer service and tech team that I haven't experienced in years. They will work diligently to find a solution and their response time is incredible. In a sea of shopify apps I strongly suggest you start with Gempages!
I am so very grateful that I found this app for Shopify!
I love all the different ways that I can customize my shop to look the way I want it to - and the customer service was fast and super helpful!
I was connected with Mona for an issue I was having with my site, and they were able to get the issue fixed very quickly and explained what all they did to correct the issue in case it happened again.
Very grateful for GemPages and their customer service team!!