Note globale
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 octobre 2023

I really like GemPages and being able to easily build my landing pages. The builder is simple and there are so many options (love the timer!) that help improve conversions.

The only reason I took off a star is because the A/B testing feature doesn't track sales conversions, and I feel this is such an important feature if you want to testing landing pages. (You should!) But without sales conversion data, the A/B testing doesn't have much value.

Gregory Payette
10 mois d’utilisation de l’application
15 octobre 2023

I think this app will be beneficial. There are plenty of videos and printed text to explain things. It's just there is so much to get a handle on. The chat help function is slow to get connected to someone to help out. Once I did get someone to help me, he was very knowledgeable and answered my questions quickly.

Morning Might
3 mois d’utilisation de l’application
GemPages a répondu 16 octobre 2023

Dear Brent,

Thank you for your positive rating and for sharing your insights about our GemPages app. We're thrilled to hear that you find our resources beneficial and our support knowledgeable.

We apologize for any delay you experienced in getting connected with our chat support. We've been handling a high volume of customer inquiries, and your patience is greatly appreciated. Rest assured, once we've connected, our commitment to speedy issue resolution remains steadfast.

Your satisfaction is our top priority, and we're here to assist you with any questions or challenges you may encounter. If you need further support or have more questions, please don't hesitate to reach out. We're always ready to help.

Best regards,
GemPages Support Team

1 octobre 2023

Was a amazing app i just want to now how i can put mi gempage in the shopify store i installed the app and i click publish but my shopify main page dont changes help pls

18 jours d’utilisation de l’application
30 octobre 2023

Greatest builder i've used so far, i tested about 3 builders and this is the one closest to what an HTML CSS web customization would look like. 4 Stars just because they reply late and might need more customer service staff.

Topmet Italia
15 jours d’utilisation de l’application
14 août 2023

The product can take a little getting used to, just like all things Shopify. But I love the support. They're always responsive and helpful. It definitely makes up for any issues I've experienced with the product. The other products I've tried had the same issues, but no support or support is not helpful. As a non-technical person, having someone I can ping is so so important. I really appreciate how quickly the support team responds and how they really do want to help you all the way through.

The Poetry Boutique
19 jours d’utilisation de l’application
11 août 2023

Great app to use, although it has some limited features for responsive screens.

Great Customer Support, I contacted them several times for various issues, and they were able to help out themselves or pass on the issue to the rest of the team who then solved my issue.

Coolicon Lighting
2 mois d’utilisation de l’application
26 mai 2023

Not a big fan of page builders typically - always better to build out your pages manually in my opinion. However, Gem Pages are great for people who need to produce landing pages and blog posts and they lack the technical knowledge to code these pages.

It is easy to use and builds beautiful landing pages and blogs. So why 4 stars? I would have given it 4.5 if it was possible. The only negative I have with Gem pages is a lot of the code that does not follow best practices for SEO. While this would have been a non-starter for me, the Gem Pages service team is great for editing the changes that we see fit. They communicate well with you and have solved all my issues same day as requested. I have mostly dealt with Walter, but the rest of the team is great as well.

5-star customer service
4-star product

Clinical Research Dental
Presque 4 ans d’utilisation de l’application
GemPages a répondu 28 mai 2023

Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. I'll surely pass your interest to our DEV team for further consideration. Thank you so much again for bring it to our attention!

Best wishes!

Modifié le 29 mai 2023

The app has a decent selection of templates but ended up not needing it. It is a little expensive so I would only recommend for businesses that will use it often.

Teedup Vegan
8 mois d’utilisation de l’application
GemPages a répondu 28 mai 2023

Hi Teedup Vegan!

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our R&D teams for further consideration. Your patience is highly appreciated!

Thomas | GemPages Customer Success Manager

30 décembre 2022

This app actually a not bad page builder for Shopify compare with most of the similar app. But if it's a bit limit for the starter plan user, it would be really great if the starter plan user could get more basic features. :)

11 mois d’utilisation de l’application
GemPages a répondu 3 janvier 2023

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our marketing teams for further consideration. Your patience is highly appreciated!

Best wishes.

22 février 2023

Super complete, it is necessary to be a minimum connoisseur in webdesign to master easily this kind of application but after some tuto the results are incredible, what to really put its stores towards another level.
The customer service is also very professional, we have here an application dedicated to real people in the business and it's a pleasure to be part of it :)

2 mois d’utilisation de l’application
GemPages a répondu 22 février 2023

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. We would love to know more about your experience, so feel free to let us know via our live chat channel. We would be happy to check and make it right for you!