GemPages Landing Page & Funnel , 리뷰 4,108개
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At first I gave GemPages four stars, because it did many things well, but was still lacking certain capabilities that I want to see in a page builder, such as making popups for pages. After I left them the four star review, and while still communicating with them through the app messenger, they began trying to address every negative thing I mentioned, including their soliciting people to leave them five star reviews. I understand you have to compete in this corporate world, but we also have to be decent people. I think they got the point. I also talked to the developer, Chris, and he and his team are actually working on a popup feature now. I'm actually quite impressed by his team. They have been responsive, provided solutions, and have gone above and beyond really. Even if it is just for one more star, they earned it.
This review is a little long but will, hopefully, be of use to those considering GemPages to assist in Shopify store design. Our 21-year-old company was recently put into a position of having to rapidly change shopping cart solutions. We quickly surveyed viable players and settled on Shopify. Once into Shopify, we realized we needed design assistance. Before dropping untold thousands of dollars on a coding shop, we explored available apps to see if we could duplicate the existing site, but in a Shopify environment, in-house. It is there we found GemPages, and what a joy it has been. Seriously. Having decades of experience in man-machine interface design, I can say that this app is one of the most intuitive and well thought out pieces of design software I have experienced. Literally every page-design feature needed to accurately externalize what you envision in your head is provided for in this application. Precise element placement, color control, great imagery reproduction, impressive typography oversight, and on and on. In addition to the ability to adjust different features... is the *manner* in which you can adjust features. For instance, pick at an element border, then slide, and you can adjust margins (or you can make the adjustments numerically). As I said, intuitive. The application is, for the most part, laid out in an easy-to-understand manner. You might have to search for different settings, but they are there. The documentation is well written and covers most of the features and capabilities. Perhaps most compelling has been the Tech Support. This has been a Master Class on how to take care of customers. *Everyone* with whom I have had interactions using the real-time chat feature of the app, regardless of the time of day or night, has been polite, knowledgeable about the product, quick to say, "I don't know, but will find the answer," and very sociable. In order of appearance, to Kenny, Daniel, Mona, Mulz, Tina, Hugh, Johnathan, Bella, and most recently, Jane, you have all been tremendously helpful. I cannot thank you enough.
Thank you very much for such a dedicated feedback!
We created GemPages with one purpose to ease away the pain of page-building and to make this process easier and fun for all Shopify merchants. Therefore, your trust and confidence in us are our most valuable assets and concrete proof of the customer satisfaction that we can deliver.
On top of that, our human factor - the people of GemPages - play a key role in delivering the page-building solution to the people in need. Each of our agents is and always be a trusted companion throughout your journey with GemPages. All of us, too, found our joy and honor in delivering the best experience to our loyal customers like you!
On behalf of the team, thank you very much for choosing us and being a valued customer. We couldn't do it without you!
Nathan | Customer Success Team
GemPages
It's simple to use for someone with no experience at all. Help was available when needed. Sooo much cheaper than hiring someone to do all that for me and I can change my website whenever I want.
Pretty amazed by this tool! I was able to create my own landing page within 2-3 hours and published it in Pages section. Quite many nice templates and intersting blocks available as default, too! And when it comes to support, hats off - Chris solved my problem in 10 mins. Going to advanced, hope the quality stays the same :) Thanks GemPages!
currently best page builder solution for Shopify. Customer support responds to inquiries quite quickly, in most cases within a few minutes
We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.
Great app and wonderful support team! Quick and efficient answers which I really appreciate. Thank you!
Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.
Best Regards,
Amazing customer support! The staff go out of their way to help with troubleshooting and walked me through the issues I needed to fix with a custom tutorial. Love using Gempages!
Absolutely Recommend App! Love it, It helps us a lot for building nice pages. Appreciate the great customer services!!!
This app has made customizing our pages and content so easy. The online chat support is really fast and we have had all of our questions answered quickly. They are always releasing more features and editable pages.
An amazing application! Certainly the best app on the appstore to create pages. The support is really helpful and very kind. I put 5 stars without hesitation!