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Gempages v7 UX is extremely easy. I didn't really have to read many instructions to figure out how to use it. When I got stuck because there wasn't a feature, the help chat was SO helpful and quick! I usually dislike chats, but they did a great job to the point of providing me with code to get the visual I was trying to achieve. I haven't even upgraded from the free account, but look forward to in the future!
I’ve been using this app to create pages, and it’s been great! The app is easy to use and has everything I need. The best part is the support team. They were super helpful and always ready to assist whenever I had questions or needed help. I highly recommend this app to anyone looking for a simple way to create pages with amazing support.
Excellent customer service! The team was quick to respond and provided great support with our questions and concerns.
If you want a beginner layout design, you can choose the gem page, but if you want a webpage with transition and animation, you must search for another web design platform. Gempage can't provide transitions and animation and does not support importing transitions from other web design platforms. In hook and crook you want transition then they provide other service which is paid. Means first you have to pay for gempage pro plan for enable there pro function and then buy another plan for animation and other things. This is not win-win situation in gempage and their customer. Waste of money.
Dear Levathon,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. While we strive to accommodate as many customization requests as possible, there are certain advanced design elements, such as complex transitions and animations, that may require additional specialized services. Our team is always happy to help within the capabilities of our platform, but for highly customized features, we sometimes need to recommend external solutions to ensure the best outcome.
We understand your frustration and appreciate your understanding as we work to continuously improve our offerings. If you would like to discuss your concerns further or explore how we can better assist you, please don’t hesitate to reach out to our support team.
Thank you again for your feedback.
Best regards,
GemPages Customer Support Team
Been using GemPages for a long time now it's really easy to use and the customer service answered fast and effectively to fix any bugs !
Hi ONTACT WORLD,
Thank you for your continued trust and kind review! We’re so glad GemPages has been easy to use and that our customer service could assist you quickly.
If you ever need anything in the future, just send us a message — we’ll be more than happy to help.
Auri
GemPages Customer Support Manager
Customer serivice is top
Hello PawPaw!
We’re so happy to hear you’ve had such an amazing experience with our team! 😊 Thank you for your kind feedback — it means a lot to us.
We’re always here to support you with anything you need, so feel free to reach out anytime!
Bella
GemPages Customer Support Supervisor
Great. Ken was a real help. Great customer service
good
I have gone back and forth a lot with the Gempages help team. They are amazing, and have resolved every issue I have ever had. They respond fast, and resolve the issues within minutes. Awesome program, awesome team!
Really good customer service, best page builder. I tried multiple sites such as wix and squarespace, nothing comes close to the service and flexibility of gempages. Can't stress enought he good customer service, helped me with many requests and was a crucial part of getting my store launched.