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2024년 12월 19일

Good beginner app - very slow & lots of issues overall. It is extremely simple to use and has a ton of great features but the biggest downside is all the bugs in the app. Pages are constantly breaking (not showing correctly), taking a long time to load & when building pages, it often glitches if you work on it for more than an hour. You get what you pay for in the price. If you have a simple easy store, go for it, but know you will need to upgrade in the future (which sucks after the work you put into this)

Dude Food
미국
앱 사용 기간 4개월
2025년 2월 23일에 편집됨

l'app va configurata bene , facile realizzare pagine e ben strutturata di moduli, assistenza molto buona , alcune funzioni da rivedere che stanno implementando come la possibilita di avere video mp4 ,

esspyluxe.com
이탈리아
앱 사용 기간 24일
2024년 10월 3일

Unfortunately Gem Pages is plenty of bugs, especially when it comes to theme sections. The mobile version preview doesn't work correctly.
SO many adjustments need to be made here

Pure Grow
이탈리아
앱 사용 기간 대략 1개월
2024년 7월 21일

I am on the paid version, so far it is user-friendly and there's always support after hours ( I think their support is based in the Philippines) The best time to reach them for support is nighttime in the USA. My biggest issue is when they are supposed to be saved, there were a few times it didn't and I had to back track and waste more time. I'm not sure when this happens but I've had to hit Save every time I made a small change while working on the page to avoid it from happening again. I would love to love this app. Will change this if support can reach out and give me an explanation.

Designs By Wildside
미국
앱 사용 기간 7개월
2024년 3월 12일

The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.

Canbra Prints
오스트레일리아
앱 사용 기간 5개월
답글 GEMCOMMERCE CO., LTD개 2024년 3월 15일

Dear Canbra Prints,

We sincerely apologize for the inconvenience you experienced with our chat support service.

We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.

We appreciate your understanding and patience during this transition period.
Thank you for your continued support.

GemPages Support Team

2024년 3월 21일

Not integrated with Shopify. There's always an issue that comes up, for example I just found out that from android there was a bug with the cta button which was huge. The preview doesn't work. I recommend you to use a Shopify pre built theme instead.

BPG Radiocomunicazioni Srl
이탈리아
앱 사용 기간 2개월
2018년 7월 12일

The page builder is great, but the blog builder still needs work and customer service has been very slow in fixing the issues with the way my blogs are appearing on my website. Disappointing, because I really enjoyed using the app for my landing pages.

Herbandroot
미국
앱 사용 기간 6년 초과
2020년 4월 3일

I used this app to customize my shopify pages and collections. I like the features, the ease of use and the price. Unfortunately I have found that documentation on app features is very limited and the tech support takes too long to respond and then the response is not complete and requires several back and forth communications to get the answers that I need. I pay for the pro version which says it includes quick response. Since I haven't experienced this I requested information about getting a quicker response if I upgrade to the highest plan and still have not heard back.

Our Boat House
미국
앱 사용 기간 대략 4년
2020년 5월 27일에 편집됨

Its ok, kinda buggy and lacking some features that make it difficult to make quick changes. pretty overpriced in my opinion. support is whatever.

Praying
미국
앱 사용 기간 거의 4년
2019년 9월 18일에 편집됨

The app does have a lot of nice design features, but also has its significant drawbacks. For one, it's quiet hard and complicated to use, and designing pages (or even just sections) with it can be a tiring and draining experience that takes much of your time. In addition, when you try to edit an existing subpage with the app, all the existing content of the page gets completely messed up, and at least in my experience, the features I tried to add (in existing subpages) didn't even work properly.

I'm currently using the app as a temporary solution until I get a new theme, to complete a lot of things that are missing in my current free, sucky theme. I only used to build the home page. This app is, indeed, good as a specific or a short-term solution for a feature that's missing in your theme, but I don't recommend using it as a long-term solution or build your entire store with it.

Rollatte
이스라엘
앱 사용 기간 대략 2년