Omtaler (4 914)
Raffiner
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Etter vurdering
This application is great, it makes your page as personalized as possible. The chat service is surreal. There is always someone available to help out if there's any issues or problems I encountered. Thank you!
great assistance
Very good Add-On, lets you customize your Shopify Page more than with the free themes.
Also, the support is really great! We had some troubles with the integration of an app and they wrote the code for us and integrated it. Very good support!
Super easy-to-use builder with a ton of great features. Wish I had found this earlier before spending months customizing my store. Plus, support is great, which makes things much easier. Ken from support is the awesome ;)
Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!
Happy Selling!
Decent page builder, fast and responsive support.
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Thank you very much for sharing your experience! Happy to hear that you received 5-star service from our customer support team
I absolutely LOVE Gempages! In my opinion it beats other apps, including Shogun, quite soundly! The functionality is great. It's very intuitive and flexible. The support is wonderful. Cindy, especially, has been quick to respond and solve my issues quickly (not that there were many issues with Gempages at all!) I highly recommend Gempages.
Amazing customer service and customization is taken to a whole new level with this app. Definitely recommend to anyone looking for higher quality website designs.
We're delighted to get your review! It really put a big smile on our faces. our support agents were awesome. If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.
Best wishes!
Their support is amazing. I'd like to thank Walter from the support team who was constantly in touch for 1 full hour to get a custom change done for me! Amazing
It solved my problem quickly. Always kind and reliable. Very nice support. i just love this app. Thank you
Thank you so much for taking the time to leave this excellent rating. We really appreciate your business. Please let us know what we can do for you in the future
Excellent!
Hello Paulo,
We're sorry to hear about your experience, and we appreciate you bringing your concerns to our attention.
We want to clarify that at GemPages, we prioritize transparency and customer satisfaction. We do not have access to our customers' systems or stores, and we never interfere with them without explicit consent. Our team is committed to providing support and guidance to our users to make sure of the seamless experience.
Regarding the premium plan, as stated in our pricing plan, certain advanced features such as version history are exclusive to our paid users. This helps us continue to provide quality service and develop new features to meet the needs of our users.
We apologize if there was any misunderstanding regarding our pricing structure. Our intention is never to force anyone to upgrade to a paid plan, but rather to offer additional value to our paid users.
We value your feedback and appreciate the opportunity to address your concerns. If you have any further questions or would like assistance, please don't hesitate to reach out to us.
Best regards,
GemPages Support Team