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Mona was really helpful to me, we solved the problems I had clearly. Thank you.
I really feel very satisfied with the care provided by Pauline.
I got a quick and concise response.
I recommend them.
Excellent software. Gempages is easy to use and the support team is very good!
STAY AWAY. INSTALLS CODE AND DOES NOT GET REMOVED WHEN YOU UNINSTALL THE APP!!!!! Now the Site is LITTERED with all their Code!!!
No mention of code being installed....their "AI" is a joke, it doesn't work. Stay away from this APP..installs Code and doesn't get removed when the App is uninstalled.
Perfect attention "Mona" helps me a lot, to easy to use with this personal
AMAZING customer service!!! Ken was a great help and I love the app.
The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.
Dear Canbra Prints,
We sincerely apologize for the inconvenience you experienced with our chat support service.
We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.
We appreciate your understanding and patience during this transition period.
Thank you for your continued support.
GemPages Support Team
good customer service
Muy buena experiencia, el soporte es muy bueno especialmente me ayudo mucho Tom, Daisy y Jane. muchas gracias chicos!
Ellos siempre están disponible para ayudar, y lo mejor de todo es que tienen muy buena disposición y sentido del humor.
Great support from Sarah, fantastic attitude and quick help from tech team. Have built lot of stores now with gempages and it is my go-to choice for website building.