Omtaler (4 309)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
23. august 2020

Oh my god this is a wonderful app, i use this everyday to make changes to my stores, it is very flexible and user friendly. You just gotta drag and drop.

Even the customer service is at the top level, i specially love this guys James, he is a real nice and excellent customer service representative. He helps me most of the time. This is the best page builder ever. Thank you Gempages.

Bodyjene
USA
Rundt 1 måned bruker appen
13. juni 2023

The best customer service you could ask for, always respond fast and help you until your satisfied. Very polite and patient staff, have never had a bad experience with them. Anthony was very patient working with me and was super helpful and polite.

ROC
Australia
Rundt 1 måned bruker appen
GEMCOMMERCE CO., LTD svarte 14. juni 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rated our service 5 star as we strive to provide the best customer service for all our customers.

Don't hesitate to reach us if we can do anything to assist!

Best wishes!

9. januar 2023

Take it from a total website building/designing noob, GemPages has been amazing to use. So much of it is super intuitive and the drag/drop functionality is great for getting your content on the page, then tweaking the little things til you achieve the perfect look across devices. The few times I've run into a roadblock, their support via chat (both Jane & Mona) has been a godsend. So glad I chose GemPages!

Hoist & Halyard
USA
Rundt 1 måned bruker appen
26. juli 2018

Easy drag and drop customizability gave me the ability to create highly professional sub-pages without coding. The great feature set makes for very flexible designs. Moreover, the support offered is fast and friendly. They answered all my queries and went above and beyond in helping me use the app.

Maria Flower Store
Australia
Rundt 1 måned bruker appen
16. februar 2023

Franchement !! Le support client est vraiment compétent !! des que vous êtes bloqué pour faire quelque chose, il débloque la situation direct ! C'est éditeur de page est vraiment génial ! et le support client vraiment compétent !!

Vibraskin
Frankrike
Rundt 1 måned bruker appen
GEMCOMMERCE CO., LTD svarte 16. februar 2023

Great to hear that you had a positive experience with our support team! We take great pride in providing exceptional customer service, and we're thrilled to hear that our team was able to quickly resolve any issues that you encountered. We're also glad to hear that you're enjoying the features of our page editor. Thank you for choosing us, and we appreciate your kind words about our team's competence. If you need anything else in the future, don't hesitate to reach out.

18. desember 2020

Customer service is awesome. Was able to get help at 3AM even! Overall just a really good app. Thanks for the help

Simpl. Bands
USA
Rundt 1 måned bruker appen
18. juli 2020

GemPages itself usually works fine, but customer support times are very bad! On friday, you will get the message that they return on monday. So if you have a huge bug or problem, you have to find a workaround or live with the bug for 4 days (which is a lifetime in ecommerce)!

Moreover, BEWARE OF THEIR ECOMSOLID THEME!!

The theme is FULL of bugs. For instance, it did not work to show the sales price correctly in one of their templates. Then they fixed it (took 2 days), but the fix was still wrong (now it also showed the sale price badge, even if it was not on sale...). Another example: on the product page, i installed the addon to show the stamped-reviews. However, suddenly the reviews also show on the homepage. I double-checked, the addon is not installed on the homepage. And since it's friday today, I will have to wait 4 days (!) to get an answer and have them start fixing their own bug. These are only examples, I had to open multiple tickets only due to bugs in the last 1-2 weeks.

MotorenMaler
Tyskland
Nesten 3 år bruker appen
23. september 2019

I've been using this app for over 10 months now and have to say this app has GREAT potential. The amount of customization is amazing for the price. However, the rave stops there. The first couple months were great, but for longterm use this is not a good option. The amount of glitches have become too much for the cost. I would love to continue using Gempages because I've integrated so much of my website into their platform, but when you lose hours of work time recreating the same page over and over because something as basic as a save or export feature isn't working- its time to go. I've had to redo the product page on each individual product twice because their meta widget kept failing, I've had to recreate a simple blog post 3 times, the complaints are endless. Time is money and the frustration is unbearable.
Customer service was great the first couple months (or maybe my patience was just higher), but they seem to only give promises of improvements with nothing ever changing. I hope Gempages improves their issues, until then maybe my review will save someone else their time and money.

Mahnal
USA
Nesten 3 år bruker appen
16. august 2022

Amazing app, and the dev team are very responsive. Lots of customisation options to meet any e-commervce requirement. Would recommend

Snauki
Australia
Rundt 1 måned bruker appen
GEMCOMMERCE CO., LTD svarte 16. august 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are looking forward to giving you an even better experience in the future.

We're always there to assist whenever you need!

Happy Selling!

Cindy | GemPages Customer Success team

10. mars 2021

Perfect for custom design. If you dont know how to use codes, the developers will help you in this app! Really good service. Special thanks to April! :)

http://cannavaro.nl/
Nederland
Rundt 1 måned bruker appen