Omtaler (4 339)
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Etter vurdering
Awesome!
GemPages is an app that we can definitely recommend to anyone currently part of the Shopify community looking for a smoother web page building experience. and I have very good experience with one of the customer care staff 4Anthony Great Service resolve my issue in couple of hour, thank you so much
very good page to make funnels in addition to its good customer support
Pretty cool page builder with lots of nice features. Customer Support is also on point and super quick to support, if you ever come across some obstacles.
I am honestly incredibly pleased with not only this app, but their customer service. The app works very well with little issues. Any issue that comes up, their support is quick to resolve. 100% recommend.
Amazing customer service team, great app, 5/5. Thanks Kyle!
Excellent!
Hello Paulo,
We're sorry to hear about your experience, and we appreciate you bringing your concerns to our attention.
We want to clarify that at GemPages, we prioritize transparency and customer satisfaction. We do not have access to our customers' systems or stores, and we never interfere with them without explicit consent. Our team is committed to providing support and guidance to our users to make sure of the seamless experience.
Regarding the premium plan, as stated in our pricing plan, certain advanced features such as version history are exclusive to our paid users. This helps us continue to provide quality service and develop new features to meet the needs of our users.
We apologize if there was any misunderstanding regarding our pricing structure. Our intention is never to force anyone to upgrade to a paid plan, but rather to offer additional value to our paid users.
We value your feedback and appreciate the opportunity to address your concerns. If you have any further questions or would like assistance, please don't hesitate to reach out to us.
Best regards,
GemPages Support Team
Going through this app is easy to navigate, and there are lots of customer support representatives to help you, like Tony and Miles from Gempages customer support team. They are such a big help and went the extra mile to assist me with my concern.
Thanks again, Tony and Miles!
Great app if you want to elevate your landing page and your store as a whole. Takes away limitations of standard Shopify themes all the while being easy to understand and use. Support team is also insanely helpful and efficient, special thanks to Tony for helping me resolve some issues today!
10/10 I recommend this store to anyone who wants to up their e-com game.
Mona, Anita and annie are really co operative. Gempages is really great