GemPages Landing Page Builder , 4 143 vurderinger
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Waste of time....I'm so mad I spent so much time to make it work. The basics like moving images around or even Ctrl+Z on hotkeys don't work XD you cant lock layers (rows) so when trying to click on things you just have all these pop-ups of underlying layers, you cant work. no one answeres in customer service...im just going to hire a developer, less hassle
Hi there, Leah from GemPages support here
I have reviewed your conversation with my team and see that Janie replied to you in less than an hour on the same day but see no response back. I would like to say sorry if our response did not arrive for any reason.
For the image moving issue, you can easily move it around if it's put in a row element. To make sure if you need any further support from us to use GemPages easily, I have sent a personal email to you. Hope to hear from you, friend :slightly_smiling_face:
Great Customer Support & tech staff. Help me within 2 hours***** After i write to the Support team.
Thanks a lot
I used this page to create and customize the product pages and homepage for my store, as the default ones are too simple. It works well and always offers support great. Thanks Gempages.
I have had some problems with the editor of Gempages that did not work very well on my Lenovo computer. However I did experience great customer service that wanted to help me out with my problems, so that is definitely a plus.
No sirve.. No lo recomiendo.. fake, no lo uses .. es de lo pero. solo me hizo perder mi tiempo , no pierdan su tiempo
Hi Ema!
Thank you for sharing your feedback with us. We are extremely sorry to know that GemPages did not meet your expectations.
Just to let you know, our team always strives for 100% customer satisfaction, and we are always humble to take users’ feedback to improve our product.
With that in mind, we have reached out to you via email to hear more about your suggestions as well as identify any improvement areas that we can make to GemPages.
Thank you and looking forward to hearing from you soon!
Thomas | GemPages Customer Success Manager
It's an awesome apps, I was using shogun page before. And this is MUCH MORE POWERFUL and MORE FLEXIBLE and MORE EASY , and you can't believe that IT IS AT A LOWER PRICE. It's just too good to be true, but it happens.
Left code behind after I uninstalled and support has ignored me when I contacted them to ask how to get rid of it. Tired of Shopify apps being allowed to do this.
I must say I am impressed by the Gempages customer service. It's a fast and solution-oriented support team. Big ups to Chris for helping manage several stores. Keep up the good work and thank you :).
I came across this app because I submitted a request for help from a Shopify expert with a project for my store. #getshoplaunch responded straight away - unfortunately with a canned response promoting their app.
"Stephi, Thanks for reaching out. In case you want to customize your pages without hiring a developer or designer. Our GemPage is great for you.
We' have launched a Page Builder called GemPage, it allows you to fully customise your pages, take a look here: http://apps.shopify.com/gempage
Let me know if I can support further.
Thanks!,
Chris "
So I installed the app thinking that it could do what I requested - because why else would they have recommended it? ...you guessed it, the app couldn't do what I had asked for.
I'm leaving a 1-star review because I don't appreciate having an app suggested to me when I ask for help and it doesn't do what I asked.
***** Update
Chris apologised and offered to take care of the task that I was after via Shopify Experts, and he tried, but I don't believe he had a high enough level of skill to do it.
Because he tried to make up for his mistake, I have changed my review from a 1-star to a 3-star review.
I was trying to get a really personalized store to be able to integrate into mobile also. truly has been a lifesaver, especially the customer support (Tina has helped me along and has always helped me find a solution). Highly recommended, my store would not look half as good if it were not for this app and its ease off use!