Omtaler (4 282)
Raffiner
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Etter vurdering
I have had some problems with the editor of Gempages that did not work very well on my Lenovo computer. However I did experience great customer service that wanted to help me out with my problems, so that is definitely a plus.
No sirve.. No lo recomiendo.. fake, no lo uses .. es de lo pero. solo me hizo perder mi tiempo , no pierdan su tiempo
Hi Ema!
Thank you for sharing your feedback with us. We are extremely sorry to know that GemPages did not meet your expectations.
Just to let you know, our team always strives for 100% customer satisfaction, and we are always humble to take users’ feedback to improve our product.
With that in mind, we have reached out to you via email to hear more about your suggestions as well as identify any improvement areas that we can make to GemPages.
Thank you and looking forward to hearing from you soon!
Thomas | GemPages Customer Success Manager
Left code behind after I uninstalled and support has ignored me when I contacted them to ask how to get rid of it. Tired of Shopify apps being allowed to do this.
I came across this app because I submitted a request for help from a Shopify expert with a project for my store. #getshoplaunch responded straight away - unfortunately with a canned response promoting their app.
"Stephi, Thanks for reaching out. In case you want to customize your pages without hiring a developer or designer. Our GemPage is great for you.
We' have launched a Page Builder called GemPage, it allows you to fully customise your pages, take a look here: http://apps.shopify.com/gempage
Let me know if I can support further.
Thanks!,
Chris "
So I installed the app thinking that it could do what I requested - because why else would they have recommended it? ...you guessed it, the app couldn't do what I had asked for.
I'm leaving a 1-star review because I don't appreciate having an app suggested to me when I ask for help and it doesn't do what I asked.
***** Update
Chris apologised and offered to take care of the task that I was after via Shopify Experts, and he tried, but I don't believe he had a high enough level of skill to do it.
Because he tried to make up for his mistake, I have changed my review from a 1-star to a 3-star review.
Fairly easy to use, I had an issue with adding a custom font that then disappeared for no reason but the team helped me re-install it on my store. Good customer service in general.
I'm using this app to help me boost conversion rate on my product page - does the work! Keep it up, guys :D
I would definitely recommend this 10/10. I have used this app to build faq pages, about us, blogs, home page and it's been amazing. It also has a lot of options for you to choose from and some already made templates that you can use and you can also design yours from scratch. Definitely recommend