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Very very good. Thank Cindy for your support. Extremely recommended for those who want to improve their store.
Fantastic customer service, always helping me out. There's nothing that they haven't been able to do so far. The apps also really good, you can transform store from a classic shopify store to something that looks like it's made by a professional web designer. Thanks Gempages support team.
Never in my life have I worked with an app with SO MANY BUGS! Texts come out of nowhere, if you undo a tiny change, it undoes the work of an entire day and if you try to pess CTRL+Y it doesn't work. Links don't work, if you edit the code (correctly) it won't let you adjust the font-sizes (WTF?!). I am spending more time with the assistance than building the pages. Going back soon to Pagefly
Hi Matteo,
Thank you for taking the time to provide us your feedback! Please accept my apologies for the recent frustration you've experienced.
I have checked the issues and it appears that the issues happened when we had some unusual theme codes and it affected to our store design. Mona & our technical staff has added the scripts, and this is now fixed very quickly, could you please help us check and let us know how it goes?
Again, your satisfaction is invaluable to us and we set a high standard for ourselves. In this instance, we clearly dropped the ball and we are certainly disappointed to hear that we did not meet the mark, but going forward will ensure this does not repeat itself. Please let us know if you have any additional questions, concerns, or comments. Feel free to reach us via email at support@gempages.help or live chat.
Thank you again!
James | Customer Success Manager
GemPages Page Builder
A really great app that lets you easily design and manage Shopify pages with a simple and accurate drag and drop interface. Perfect for quickly developing professional Shopify pages and adding bespoke sections. The customer support is excellent. Janie and the team responded really quickly to my query with a friendly knowledgable response.
Great app for designing pages with much more control than the default Shopify page builder. Coming from a background in WordPress, this app is similar to page builders such as Elementor. One note/item to be aware of: When using GemPages for your product pages, you may run into some issues with adding additional functionality to the product page. For example, we added a Klaviyo back in stock button to our code, but with the GemPages product layout, the "notify me" button does not appear in the correct place. Overall, a good app for designing additional pages on your website, but I would recommend using default shopify page design for products if you intend to add functionality to those pages. Fantastic customer service, too!
GamPages Langing Page is amazing.
especially it has very cooperative and supportive team 24/7 service
Thank you so much for this stunning review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!
*NOTE: My opinions are my own. This review is given from the perspective of a designer working through with GemPages and does not reflect the opinions of the owners/companies this page builder was used for. I only give my feedback as a third-party.*
Initially, I needed a page building app that allowed for certain customizations and capabilities that enabled my client and I to test design solutions for product pages and content pages. I found GemPages and thought to give it a try as I've had experience working with in-app page builders for other platforms and I liked the offering.
Ive worked with GemPages for a few months from the initial kickoff to final launch (Roughly February - May). Full transparency, at first the system had some bugs that would show some inconsistencies and errors but after speaking with Chris and reporting the issues, he made sure to verify the issues and correct them as they were reported. He's been very friendly through the entire process and open to suggestions and feedback.
From a design perspective, I took some customization liberties for our page design that allowed for a modern but light design execution and the inapp widgets allowed me to build the design how we imagined.
All in all, after working through the initial learning curve of a new visual builder and making sure any potential bugs on my page are resolved prior to launch (things are good now), GemPages has become an app I trust for future page implementations.
I look forward to seeing the next phase of GemPages and what Chris' team has to offer - this is definitely an app worth giving a try to build and test.
This was my first time using the page builder app and, as expected, I had a few hiccups while trying to navigate through. The learning curve was slightly steep for me, but that's where Anthony, a customer service representative, stepped in. I reached out to the customer service and Anthony responded swiftly. Not only did he address my queries promptly, but he also walked me through the issues I was facing, solving them efficiently. His quick and precise assistance made my experience with the page builder app much smoother. I appreciate the professional and timely support provided by Anthony, which significantly eased my initial use of the application. I highly recommend reaching out to Anthony if you face any challenges - he’s incredibly helpful and capable. Thank you, Anthony, for going above and beyond to ensure a seamless user experience!
Amazing app, the online support is very helpful and solved my problem quickly. Well done............
サポートがとても手厚いです。レスポンスが早く何でも答えてくれます。
実装されてない機能をLiquidでコード書いて実装してくれたのは感動しました。 The support is very generous. They are quick to respond and answer anything.
I was impressed that they wrote code in Liquid to implement a feature that was not implemented.