Omtaler (4 238)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
30. mai 2017

*NOTE: My opinions are my own. This review is given from the perspective of a designer working through with GemPages and does not reflect the opinions of the owners/companies this page builder was used for. I only give my feedback as a third-party.*

Initially, I needed a page building app that allowed for certain customizations and capabilities that enabled my client and I to test design solutions for product pages and content pages. I found GemPages and thought to give it a try as I've had experience working with in-app page builders for other platforms and I liked the offering.

Ive worked with GemPages for a few months from the initial kickoff to final launch (Roughly February - May). Full transparency, at first the system had some bugs that would show some inconsistencies and errors but after speaking with Chris and reporting the issues, he made sure to verify the issues and correct them as they were reported. He's been very friendly through the entire process and open to suggestions and feedback.

From a design perspective, I took some customization liberties for our page design that allowed for a modern but light design execution and the inapp widgets allowed me to build the design how we imagined.

All in all, after working through the initial learning curve of a new visual builder and making sure any potential bugs on my page are resolved prior to launch (things are good now), GemPages has become an app I trust for future page implementations.

I look forward to seeing the next phase of GemPages and what Chris' team has to offer - this is definitely an app worth giving a try to build and test.

Nail Swag
USA
Rundt 1 år bruker appen
7. juni 2023

Risposta immediata, esauriente e molto chiara. Mi sono trovata davvero bene, personale cordiale e preparato. Grazie mille a tutti voi!

zonezenit2023
Italia
12 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 8. juni 2023

Grazie infinite per il tuo prezioso feedback! Siamo felici di sapere che hai apprezzato la nostra risposta immediata, esaustiva e chiara. Il nostro obiettivo è quello di fornire un servizio cordiale e preparato, quindi è fantastico sentire che ti sei trovato/a bene con il nostro team.

Ci fa molto piacere che la tua esperienza sia stata positiva e vogliamo ringraziarti per averci scelto. Se avessi bisogno di ulteriori assistenza o avessi altre domande, non esitare a contattarci. Saremo sempre qui per aiutarti.

Ancora una volta, grazie di cuore!

14. desember 2022

My experience is Gem Pages technical support staff are eager to help answer and resolve any questions, problems or issues in the development of your website using the application. They are fairly quick in responding to your query. Great support!

LOCKJAWLEMONPEEL
USA
11 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 16. desember 2022

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

26. mars 2021

Excellent customer service when you can reach them (time difference). They showed me how to fix things and made videos so I could learn myself. They also edited code for me to change some things as well. Takes some time and effort to play around with it to see how it looks (lots of tweaking etc) but once you get the hang of it it goes smoothly!

Little Lief Creative
Canada
11 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 27. mars 2021

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. We would love to know more about your experience via our live chat channel or email (support@gempages.help). We would be happy to check and make it right for you!

All the best,

20. august 2019

Gempages has been a huge help during the development of our webshop. All the basic things you need to style a webshop are in the app. And if you need specialised elements, you can always use the liquid elements and write your own code. The support is great. The are super friendly and always answer you questions. The only minor issue I've had was that because of the time difference (I'm working in Europe) it sometimes took a while before I received an answer.

The Animation Library
Belgia
11 måneder bruker appen
20. januar 2021

Very user-friendly and offers lots of functional elements to customise pages with; fairly basic but gets the job done. Ran into a problem with a module suddenly being 'too large' to publish and having to completely rebuild a page to solve it, bit of a pain. But any issues that have come up in the year or so we've been using it staff have been very quick to respond to, either offering solutions or fixing the problem themselves. Would recommend to anyone with no coding skills wanting an easy, no frills page builder and reliable support.

Graffeg Books
Storbritannia
11 måneder bruker appen
19. november 2020

A great way to customize and brand a Shopify store. Support is pretty good, but you have to work with them for more complicated issues. I've generally had my issues resolved, but sometimes it can take a back and forth before they understand. Has a lot of features, but wish it had a few more, like Library blocks that were all linked so you could change the same thing without having to edit multiple pages.

ohsnap
USA
10 måneder bruker appen
Redigert 30. mars 2020

Update: James is a hero. Always helps fix code problems promptly.

A great app that makes building custom pages easier. I'll give it 5 stars but I'll have to settle with 4 stars for now till the redundant features are fixed.

You have to make edits to all 4 versions (mobile, desktop, laptop and tablet). There's no way to implement changes on one and apply to all automatically. This makes it a very tedious process.

Doggy Wrld - Pet Shop
Australia
10 måneder bruker appen
4. desember 2020

I used this app to build my product pages. it was helpful, to bad though it doesn't work with the Recharge subscription app on the improved shopify platform at least according to Recharge representative. but anyway when I had a question Marc was helpful with all my concerns and prompt so I am grateful for that!

MelaBeauty
USA
8 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 5. desember 2020

Thanks for your feedback, my friend. It’s all our pleasure to assist you along your journey with us.

In the meantime, Recharge is working fine with our page builder. If you found any issue when trying to integrate Recharge with GemPages or need any further assistance, please don't hesitate to let us know, our support team will help you with our best

Sincerely,
Janie | GemPages Team

Redigert 29. mai 2023

The app has a decent selection of templates but ended up not needing it. It is a little expensive so I would only recommend for businesses that will use it often.

Teedup Vegan
USA
8 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 28. mai 2023

Hi Teedup Vegan!

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our R&D teams for further consideration. Your patience is highly appreciated!

Thomas | GemPages Customer Success Manager