Omtaler (4 237)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 95 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
Redigert 16. oktober 2022

awesome support and an ok page editor, user experience can get better - but it cover with an amazing support team that will help you with that experience. they told me they keep evolving and I believe them. the top editors in market are all awful if to be honest - and this one is floating above them by very little. but again - the support that it comes with, makes it one of the better ones. cant wait for their next evolution so I can give them 5 stars with my heart. 4 stars is on for the AMAZING SUPPORT. the rest is 3 stars.

Green pop shop
Israel
6 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 15. oktober 2022

Hi Amir,

First of all, I'm really sorry for the inconvenience you got while using our app and truly appreciate your effort working on the templates so far. I hope you understand that we've always tried our best to improve GemPages everyday so our users can have a stable solution for a page builder. So rest assured that we're here to support you along the way if you encounter any difficulties.

Thank you once again for bringing the issues to our attention. I can understand your experiences and look forward to providing a much better experience in the months to come.

Your feedback may decide which we will implement to GemPages page builder in next updates, so if you have any other feedback or questions, please don't hesitate to contact us via Livechat or email address support@gempages.help. I'm always behind and make sure your feedback has been listened to consistently.

We also have sent you an email to continue assisting on the current the homepage issue and would love to hear from you! I do hope we will have a chance to work together to make things right for you.

James | Customer Success Manager

4. november 2020

Great customer service (Leo). They answered very quickly and they found solutions. This app is easy to use.

Les Parents Créatifs
Frankrike
6 måneder bruker appen
11. november 2020

The core function is excellent and you're really only limited by your imagination. Support is also very helpful and understanding. I do think there could be more support material, particularly around how Gem Pages works with product pages, sub-pages, themes and Shopify so you're given more of an overview of how everything links together. It's perhaps taken for granted that you know all that so I lost days trying to get to grips with that - hence the loss of a star. Overall, very good and will be using again.

Dialz Wearables
USA
6 måneder bruker appen
24. august 2022

Bonne application pour faire des mises en page soignées, quelques soucis de temps en temps à corriger mais le service client Gempages est toujours rapide et professionnel pour m'aider.

Custom Airpods
Frankrike
6 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 29. august 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

Cindy | GemPages Customer Success Team

30. desember 2022

This app actually a not bad page builder for Shopify compare with most of the similar app. But if it's a bit limit for the starter plan user, it would be really great if the starter plan user could get more basic features. :)

Wearora
Malaysia
5 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 3. januar 2023

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our marketing teams for further consideration. Your patience is highly appreciated!

Best wishes.

9. september 2020

We used this to create landing pages specifically to generate marketing funnels. After using LeadPages before, we had reasonably good experience with building sites and landing pages so we did find this easy to use. However, I think if we had been brand new to this, it would have been a tricky.

Perky Pup Creations
Storbritannia
5 måneder bruker appen
7. november 2022

This app helped me a lot in building a professional looking website. They have great customer service and a easy-to-use function!

SLIM SPRAY
USA
5 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 9. november 2022

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Redigert 19. januar 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Dick Johnson
Finland
4 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 19. januar 2021

Dear Leevi,

Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.

At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.

I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.

James | Customer Success Manager team

29. september 2020

Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)

Wine Rendez-Vous
Hongkong SAR Kina
4 måneder bruker appen
15. januar 2021

Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.

Golden Boutique
Belgia
4 måneder bruker appen
GEMCOMMERCE CO., LTD svarte 15. januar 2021

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best