Recenzje (4 954)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
12 sierpień 2022

excelente, suporte é fantastico......................................................................

lenanve
Brazylia
Około miesiąca korzystania z aplikacji
GEMCOMMERCE CO., LTD odpowiedział(a) 15 sierpień 2022

Thank you for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any.

We guarantee that we will do everything in our power to ensure that you are completely satisfied.

Cindy | GemPages Customer Success Team

15 luty 2024

From the outset, GemPages' user-friendly interface made creating and customizing Shopify pages much easier than using the native customizer (Impact). It offers plenty of features, however, I struggle to decrease the loading time of the landing page. I have no IT background and coding isn't an option for me. I have heard from here and there that GemPages isn't the fastest option on the market and I am not sure if I am going to stick with them in the long run.

// The reason for me writing this review is their customer representative Mona. Her responsiveness and expertise were evident from the very first interaction. Not only did she promptly address my queries, but she also took the time to provide detailed explanations and step-by-step instructions to ensure that I fully understood the solutions.

// What truly impressed me was Mona's willingness to go the extra mile. Whether it was troubleshooting a complex issue or providing personalized recommendations for optimizing my page, Mona consistently demonstrated a genuine commitment to helping me achieve my goals. Her patience, professionalism, and depth of knowledge are outstanding.

// After communicating with many customer service agents in the past few months I can confidently say that Mona is the all-time-best so far!

evcliptix
Bułgaria
Około miesiąca korzystania z aplikacji
27 kwiecień 2020

I'm still on my Trial days. So by now (4 days) I can I say I like the app. I would say its ideal for landing pages, indeed, it was the main reason I downloaded the app. It has a lot of features but still on discovery phase. It's great it has a very good chat support, so any doubt can be canalized by there. The only constructive criticism I have on the 4 days, I think they should put someone to be "on call" or "on chat" for the weekends, due a got a few doubts on Friday and got stuck until Monday, not a big deal, but to take in mind if will be taking one of their plans. No put 5 stars just for that and coz just only 4 days of testing it. Will update if continue using it in future.

Viagues
Wielka Brytania
29 dni korzystania z aplikacji
1 październik 2023

Was a amazing app i just want to now how i can put mi gempage in the shopify store i installed the app and i click publish but my shopify main page dont changes help pls

Luminova
Meksyk
18 dni korzystania z aplikacji
12 sierpień 2017

The editor is really nice and usable, however it has plenty of bugs. Small Section can't be edited and custom templates are not stored correctly... I have lost quite some time eventually. Suport is great though

Seven Elephants 2
Niemcy
17 dni korzystania z aplikacji
30 październik 2023

Greatest builder i've used so far, i tested about 3 builders and this is the one closest to what an HTML CSS web customization would look like. 4 Stars just because they reply late and might need more customer service staff.

Topmet Italia
Włochy
15 dni korzystania z aplikacji
7 listopad 2022

We recently started using this app. It has so many features and is allowing us to make a great-looking site. The customer support is amazing, they are supper responsive and go above and beyond to help with any issues.

Domegaia
Stany Zjednoczone
11 dni korzystania z aplikacji
GEMCOMMERCE CO., LTD odpowiedział(a) 8 listopad 2022

Thanks very much for your balanced and fair review. We're happy to hear that you find GemPages helpful. Feel free to let us know via our live chat channel. We would be happy to check and make it right for you!

22 kwiecień 2017

I love this app! It is very easy to use and so intuitive. There is a few small issues but Chris has been amazing.

Milk Baby Shop
Stany Zjednoczone
5 dni korzystania z aplikacji
11 czerwiec 2017

Is this app developer even active, I tried the email and it bounced back. If so, can you guys please respond and let us merchants know this product is active and being supported. I'm looking to buy an additional builder for a client shop, but not interested if responses are not answered.

I like the app, so I'm giving 4 stars to be fair, however I'm on trial so I'll wait for a response before purchasing.

Christisimmons
Stany Zjednoczone
4 dni korzystania z aplikacji
Edytowano 21 październik 2020

I had the app active for 2 days. As i was on another project at the same time i realized i rushed too much to activate it and reached out the Gempages support to ask if i can stop it and keep the rest of the trial.
I received positive answer that i won't loose the rest and i can come back to the app whenever i'm ready. I deactivated the app after this email on the 2nd day of using it.
A week later i received an email stating my trial has expired, when i actually had not used it and for already 4 days i keep writing to their support but nobody cares to reply back!!!
Updating my review, as i was contacted by the support and given a good proposition/solution.
Will be able to evaluate the service itself, once i start using it.

For Dog Lovers
Wielka Brytania
1 dzień korzystania z aplikacji