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Just signed up with GemPages yesterday and they've already solved a major issue for me that resulted through another third party app. Amy was incredibly responsive. I've got my first event landing page up and running and it was super simple!! :)
We're proud to assist with your business. Glad to hear that Amy was there to help you get familiar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!
excelente, suporte é fantastico......................................................................
Thank you for taking the time to rate us, your feedback is greatly appreciated and helps us maintain a high level of service for our customers. Please let us know your concerns, if any.
We guarantee that we will do everything in our power to ensure that you are completely satisfied.
Cindy | GemPages Customer Success Team
So far we've been loving this app. Very easy. Support has been fast in responding considering we're still under our trial. Highly recommend this app!
A game changer. Allows for incredible amounts of customization and is easy to use. A+ customer service!
Pretty cool app but didn't liked the costumer care it feels like they almost don't want to help you
Ann was incredibly friendly and helpful! I would recommend using this app, as it was very easy to use and the support is great
this is soo goooddd
i like it , it works and i loved it
thank you guys , thank you Gem page for this amazing app
its great , you shouldnt get amazing them
just use it
I'm still on my Trial days. So by now (4 days) I can I say I like the app. I would say its ideal for landing pages, indeed, it was the main reason I downloaded the app. It has a lot of features but still on discovery phase. It's great it has a very good chat support, so any doubt can be canalized by there. The only constructive criticism I have on the 4 days, I think they should put someone to be "on call" or "on chat" for the weekends, due a got a few doubts on Friday and got stuck until Monday, not a big deal, but to take in mind if will be taking one of their plans. No put 5 stars just for that and coz just only 4 days of testing it. Will update if continue using it in future.
Support is taking longer time to get a reply!! Having issues to integrate with theme even the first issue fixed BUT it will happen again!! Technical issue cant fix immediately!! Wasting time...Need a refund...
The app whas not right for me but everyone was very friendly and helpful. I expected a little bit more user friendly. Thank you.
Dear valued customer,
Thank you so much for your constructive feedback. It’s also exactly what we’re working on to improve the customer experience and get the best out of the app to create high-converting and beautiful-looking online stores.
I hope you can see the major improvements which will happen soon enough in the app and our services.
Best regard,
James
Customer Success Manager