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I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better
Dear ELYON,
Thank you for entrusting us with your business. We understand the importance of your time and investment. Regrettably, like many other companies, we have established refund policies to maintain fairness among all our customers, which also involves Shopify Billing Management.
We apologize if our policy did not align with your expectations, and we appreciate your understanding in this matter.
Should you require further assistance, please do not hesitate to contact us.
Best regards,
GemPages Support Team
Mona is by far one of the best customer support reps I have ever come across. Friendly, efficient and real quick. Hats off for Mona.
Top, and Top IT Team
WANT TO GO BACK TO FREE PLAN, ITS NOT POSSIBLE SINCE THEY HAVE NOT HAVE THE OPTION ANYMORE!
Dear Esteemed Customer,
We extend our sincere apologies for any inconvenience you may have experienced. In our commitment to ensuring a smooth transition and guaranteeing the integrity of the billing system, we have manually reverted the option back to the Free plan.
We encourage you to reach out to our dedicated Customer Support team for any further assistance you may require. Your satisfaction is our priority, and we are readily available to address any concerns.
Thank you for promptly providing your feedback. Rest assured, we remain dedicated to continuous improvement and will diligently work towards enhancing your overall experience.
Best regards,
GemPages Support Team
Amazing app
Very easy to deal with. From reporting a problem to getting a solution, fast response.
Me parece super funcional la aplicacion, solo recomendaria mejorar un poco el tiempo de respuesta en soporte.
Pero bien porque me solucionaron el incoveniente que presentaba.
As a programmer, I really appreciate this app for its user-friendly use, design and customization.
Very responsive support team even on a sunday!
Thanks a lot helping me out quickly.
Great service on fixing problems for you. Best page builder out there for any Shopify store!