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I had an issue with integrating my live chat widget to my website and the support team was very helpful! They indeed resolve the issue in no time.
Jeremy was super helpful from support! Was solved super quickly. Highly recommend if you want to get ahead of your competition just using shopify webpages!
Reliable support which is always there for you and can help you with your problems. It's not perfect that you can't use the intern Shopify style settings but ok.
Tina was very helpful when I had questions. The app is SUPER easy to build out funnels and other product pages. Big fan!
Good day SH SUPPLY LLC,
Thank you for your lovely feedback! We’re so pleased to hear Tina was able to support you effectively.
We will definitely let Tina know about your kind words — this will surely make her day!
Should you ever need further assistance, please don’t hesitate to reach out — we’ll always be happy to assist you anytime!
Emma
GemPages Customer Support Supervisor
Just worked with Teniola. She was so patient with me and super helpful. I recommend this app AND Teniola!
Gempage is working great for us and the staff is really friendly and helpful :)
I do not recommend using GemPages, as you will become completely dependent on it.
GemPages offers an intuitive interface and is easy to use, making it accessible for users of all skill levels. Their customer service is friendly, although response times can be slow.
However, I would only recommend starting with GemPages if you are prepared to use it indefinitely. If you downgrade from a paid subscription, you lose all editing and republishing capabilities. Additionally, it’s quite frustrating that the subscription is deactivated immediately upon cancellation, meaning you cannot use the service for the remaining period you have already PAID for.
It’s important to note that maintaining a paid plan is essential for making even the smallest edits. Otherwise, you will need to start over entirely with a new provider.
Dear Coolhale,
I’m Auri, the Customer Support Manager at GemPages. I sincerely apologize for the inconvenience caused by the cancellation of your two stores.
Please understand that the cancellation process, which results in the termination of paid features, is consistent with how all apps operate on Shopify. As a third-party app, we are required to adhere to these policies.
That said, we do offer customers the option to restore their paid features through a manual upgrade on our end. I believe our Customer Support team has already completed this for you, as the billing cycle has been paid.
I deeply regret the miscommunication from our team that led to your frustration. We value your trust and hope you’ll consider giving us another chance to partner with you.
Thank you for your understanding, and have a wonderful day.
Best regards,
Auri
Customer Support Manager
GemPages
Long time user of pagefly, but i was told by my mentor to install GemPages. And it has not been a disappointment. I like all the templates they offer for each section on my landing page and the customer service is superb and very helpful.
I highly recommend this app for anyone who want to build high converting landing pages. GemPages is truly amazing and has all the customization options. This is the best landing page builder i've ever tried, highly recommend!
Good day Brevora,
Thank you for your amazing feedback! We’re so glad to hear that GemPages has made building high-converting landing pages easier for you, and that you're enjoying the customization options.
Your recommendation means a lot to us!
If you ever need further support, don’t hesitate to contact us — we’re always ready to assist.
Bella
GemPages Customer Support Supervisor
There is fierce competition out there for landing page builders, and I've tried them all.
So far I've absolutely loved using gem pages, it's intuitive and has incredible support if you get into a jam.
We''re looking forward to seeing what the future holds for GemPages.